Bhupendra Singh Yadav
Deputy Manager WFM
Lucknow,India
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Deputy Manager
Concentrix
Jakarta, Indonesia
06.2022 - Current
- Evaluated suppliers to maintain cost controls and improve operations.
- Introduced new methods, practices and systems to reduce turnaround time.
- Maximized resource utilization during projects to uphold strict budget targets.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Provided strategic allocation of resources to various departments and managers in alignment with needs.
Team Leader WFM ,UP Dail 112
Tech Mahindra
Lucknow, India
10.2016 - 05.2022
- Increased customer satisfaction by resolving issues.
- Saved penalties by implementing cost-saving initiatives that addressed long-standing problems.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
Operations Team Leader
Aegis Limited
Lucknow, India
06.2012 - 09.2016
- Assisted with improving revenue and customer numbers by overseeing implementation of diverse sales and service initiatives.
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
- Motivated and trained employees to maximize team productivity.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Adhered to applicable guidelines and requirements, and assisted team in doing same.
Education
B.COM - Accounting And Finance
Lucknow University
Lucknow 06.2006 - 06.2009
MBA - HR And Finance
Swami Vivekanand Subharti University
Meerut 09.2021 - Current
Skills
Cost analysis and savings
Listening Slow music & Playing Chess & Cricket
I love to listen melody songs of late 90's & 20th while driving. I love to Play chess or cricket when i am free. I am also a foodie & loves travel with different regions of India & abroad.
Additional Information
Date of Birth :- 20 Sep 1988
Father Name :- Heera Singh Yadav
Mother Name :- Ram Rani Yadav
Timeline
Deputy Manager
Concentrix
06.2022 - Current
MBA - HR And Finance
Swami Vivekanand Subharti University
09.2021 - Current
Team Leader WFM ,UP Dail 112
Tech Mahindra
10.2016 - 05.2022
Operations Team Leader
Aegis Limited
06.2012 - 09.2016
B.COM - Accounting And Finance
Lucknow University
06.2006 - 06.2009
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