BHUWANESHWARI GOPI
Tambaram Chennai
Summary
Dynamic showroom manager with expertise in inventory management, sales forecasting, and team leadership. Proven track record in driving sales growth and enhancing customer satisfaction through exceptional service.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Showroom Manager
LODHA HONDA TWO WHEELER SHOWROOM
Tambaram
01.2023 - 10.2025
- Managed daily showroom operations and staff schedules effectively.
- Trained new team members on product knowledge and customer service techniques.
- Oversaw inventory management to ensure optimal stock levels and product availability.
- Implemented promotional displays to enhance customer engagement and showroom aesthetics.
- Coordinated with suppliers for timely deliveries of vehicles and accessories.
- Assisted customers in selecting products that meet their needs and preferences.
- Conducted regular team meetings to discuss performance and address concerns.
- Ensured compliance with safety standards and showroom policies consistently.
- Kept showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
- Maintained customer database and tracked sales trends.
- Oversaw daily operations of showroom, including staff scheduling and inventory management.
- Supported staff and mentored in selling techniques and methods, helping team to exceed sales goals.
- Provided exceptional customer service by responding to inquiries and resolving issues in a timely manner.
- Performed weekly audits of stock levels, pricing accuracy, and display standards.
Sales Manager
LODHA HONDA TWO WHEELER SHOWROOM
Tambaram
04.2019 - 12.2022
- Led sales team to achieve targets through effective training and motivation.
- Developed strong customer relationships to enhance loyalty and repeat business.
- Analyzed market trends to inform product positioning and promotional strategies.
- Coordinated inventory management to ensure optimal stock levels for sales.
- Oversaw daily operations to maintain showroom standards and customer service quality.
- Implemented new sales techniques to improve customer engagement and satisfaction.
- Conducted regular performance reviews to guide team development and improvements.
- Managed promotional events to boost showroom foot traffic and brand visibility.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Back Office Assistant
LODHA HONDA TWO WHEELER SHOWROOM
Tambaram
03.2019 - 07.2021
- Managed daily administrative tasks to support showroom operations.
- Organized customer documentation and maintained accurate records in systems.
- Coordinated communication between departments to streamline workflow processes.
- Assisted customers with inquiries and provided product information effectively.
- Processed purchase orders and tracked inventory levels accurately.
- Scheduled appointments for service and ensured timely follow-up with clients.
- Updated digital files and ensured compliance with company standards consistently.
- Supported team members by training new staff on office procedures and systems.
- Managed back office workflow processes including document preparation, scanning and archiving activities.
Administrative Assistant
Deepam Hospital
Tambaram
05.2016 - 11.2017
- Managed daily office operations and coordinated schedules for team members.
- Facilitated communication between departments to ensure efficient workflow and collaboration.
- Organized meetings, prepared agendas, and documented meeting minutes for distribution.
Education
BSC ISM - System Management
SIVET COLLEGE
Tambaram 07.2010 - 04.2013
Skills
- Inventory management
- Visual merchandising
- Customer relationship management
- Sales forecasting
Timeline
Showroom Manager
LODHA HONDA TWO WHEELER SHOWROOM
01.2023 - 10.2025
Sales Manager
LODHA HONDA TWO WHEELER SHOWROOM
04.2019 - 12.2022
Back Office Assistant
LODHA HONDA TWO WHEELER SHOWROOM
03.2019 - 07.2021
Administrative Assistant
Deepam Hospital
05.2016 - 11.2017
BSC ISM - System Management
SIVET COLLEGE
07.2010 - 04.2013