BILAL FAIZAN
Bangalore
Summary
Experienced professional with a solid foundation in network security engineering, sales in cloud computing, and data management. Skilled in firewall management, wireless networking, incident response, and proactive monitoring. Proficient in ITSM tools and well-versed in network protocols and security best practices. Effective communicator and collaborative leader, dedicated to achieving exceptional results. Adaptable and customer-focused, committed to driving business success. Eager to contribute to the field of computer science as a valuable team member.
Overview
4
4
years of professional experience
Work History
Senior Inside Sales Manager
The Knowledge Academy
11.2022 - 07.2023
- Create and execute strategies to increase revenue for cloud computing products and services.
- Cultivate strong relationships with both existing and potential customers, understanding their needs and offering customized solutions.
- Work closely with the sales and marketing teams to devise effective sales strategies, including identifying target markets and segments.
- Efficiently oversee the sales pipeline, ensuring timely follow-up on leads and opportunities to drive conversions.
- Continuously refine and improve inside sales processes to enhance efficiency and effectiveness, including workflow streamlining and best practice implementation.
- Keep abreast of the latest developments in cloud computing products, features, and benefits to effectively engage with customers and address their inquiries.
- Track sales performance metrics and key performance indicators (KPIs), while also staying informed about industry trends, competitor activities, and market developments to identify new opportunities and challenges.
Senior Network Engineer - Digital Network & Security
MICROLAND
06.2021 - 10.2022
- Deploying and configuring network devices, including routers, switches, firewalls, load balancers, and other network components. Implementing network protocols and technologies such as TCP/IP, VLANs, OSPF, BGP, VPNs, and MPLS.
- Implementing and maintaining security measures to protect the digital network infrastructure from cyber threats, unauthorized access, and data breaches. Configuring and managing firewall policies, intrusion detection/prevention systems (IDS/IPS), VPNs, and other security appliances. Conducting security assessments, audits, and penetration testing to identify vulnerabilities and mitigate risks.
- Monitoring network performance, availability, and security posture using tools such as SNMP, NetFlow, and packet analyzers. Troubleshooting network issues and performance bottlenecks, and implementing solutions to optimize network performance and reliability.
- Developing and implementing incident response plans to effectively respond to security incidents and breaches. Participating in disaster recovery planning and testing to ensure business continuity in the event of network failures or disasters.
- Providing technical leadership and mentorship to junior network engineers and collaborating with cross-functional teams on projects and initiatives. Participating in knowledge sharing activities, training sessions, and continuous learning to stay updated on emerging technologies and best practices.
- Evaluating and selecting network hardware, software, and service providers/vendors. Managing vendor relationships, contracts, and service level agreements (SLAs) to ensure quality of service and value for the organization.
- Identifying opportunities for process improvement, automation, and optimization of network operations. Implementing new technologies and methodologies to enhance the efficiency, reliability, and security of the digital network infrastructure.
Service Assistant
Herbal Life
11.2019 - 06.2021
- Enter data into databases, spreadsheets, or other data management systems. Perform regular audits and verification checks to ensure data integrity. Update and maintain existing data records as necessary.
- Identify and correct errors or inconsistencies in data.
Participate in data cleansing activities to remove duplicate or outdated information. Collaborate with data management team members to establish and enforce data quality guidelines. - Maintain organized records of data sources, dictionaries, and metadata. Document data management procedures, processes, and workflows. Assist in creating and updating documentation related to data governance policies and standards.
- Assist users in retrieving specific data sets or generating reports from databases. Support the creation and customization of data visualizations and dashboards. Help in preparing and formatting data for presentations and reports.
- Adhere to data security protocols and policies to protect sensitive information. Assist in implementing data privacy regulations and compliance measures. Monitor data access and usage to ensure compliance with security policies.
- Provide technical support to users experiencing issues with data management tools or systems. Troubleshoot data-related problems and escalate issues as needed. Collaborate with IT support teams to resolve technical issues impacting data management.
- Stay updated on emerging trends and technologies in data management. Continuously improve skills and knowledge related to data management practices and tools. Adapt to changes in data management processes or systems and quickly learn new techniques or methodologies.
Education
Bachelor of Engineering - Mechanical Engineering
HKBK College of Engineering
Bengaluru, India07.2018
Associate of Science - P.CM.B
VIJAYA BIFR PU COLLEGE
Bengaluru, India03.2012
High School - General Studies
OXFORD ENGLISH HIGH SCHOOL
Bengaluru, India05.2009
Skills
- Sales expertise
- Cloud computing knowledge
- Technical acumen
- Network security expertise
- Firewall management
- Wireless networking
- Incident response
- Proactive monitoring
- Troubleshooting abilities
- ITSM tools proficiency
- Network Protocols understanding (TCP/IP, HTTP, FTP, DNS, DHCP)
- Network Architecture knowledge (LAN, WAN, MAN)
- Subnetting and IP Addressing skills
- Router and Switch Configuration experience
- DNS and DHCP Configuration proficiency
- Load Balancing knowledge
- Network Virtualization understanding
- Cloud Networking familiarity
- Network Security Best Practices
- Routing and Routing Protocols mastery
- Network Analysis and Optimization skills
- Network Design abilities
Sales and Cloud Computing:
Technical Skills:
- Network Hardware familiarity
- Documentation and Reporting proficiency
- Project Management skills
- Relationship building
- Communication skills
- Strong communication skills
- Collaboration skills
- Team leadership
- Customer focus
- Adaptability
- Strategic thinking
- Analytical skills
- Attention to detail
- Problem-solving abilities
- Data entry and management
- Proficiency in handling data management tools
- Strong organizational skills
- Ability to work with databases
- Knowledge of data privacy regulations
- Customer service skills
- Ability to work in a team
Interpersonal Skills:
Problem-solving and Analytical Skills:
Data Management:
Accomplishments
Wear Behaviour on Surface coated Materials
The objective of this project was to control wear and friction by improving surface with some aspects for better properties of friction and wear, surface coating has been developed. Wear studies were conducted for different types of coating (Molybdenum, nickel-chromium, nickel- Aluminum) with varying coating thickness to the base metal mild steel rod. The wear behavior of coating was performed using pin and disc wear testing machine of disc diameter 100mm at a constant load
of 30N.
Languages
English
Urdu
Arabic
Hindi
Course Accomplishments
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- Linux
- AWS Cloud Practitioner
HOBBIES
Football: Football, also known as soccer in some countries, During my school days in India, my passion for football Sparked despite limited exposure to the sport. As time progressed, opportunities to engage with football increased, particularly through street games.
Snooker: During our college days, snooker was the most popular game among high school boys. I often found myself watching the game from the sidelines at the club, observing how players practiced and honed their skills. Over time, my interest in the sport grew, and I developed a fondness for it.
Motorsport: I really love motorsport, which includes lots of different kinds of races with fast cars. There's Formula 1, NASCAR, rally racing, and even endurance races like the 24 Hours of Le Mans. In each race, drivers and their teams show off there skills.
Archery: Archery is a sport that requires extreme precision, where even the slightest adjustment in eye sight or hand grip can make a huge difference. My interest in archery developed when my father started taking us to Chinna Swamy Stadium in Bangalore, India, every Sunday.
Art: Art is the expression of imagination, realized through painting, sketching, and other techniques. When inspiration strikes, I find comfort in transferring my ideas onto paper. Nature, especially, fascinates me, and I delight in portraying its beauty on canvas.
Music: Music, especially techno, is my sanctuary when I'm feeling down or lost. It takes me to a tranquil place where I can find comfort. Music is like a universal language that can make us feel, tell stories, and bring people together.
Timeline
Senior Inside Sales Manager
The Knowledge Academy
11.2022 - 07.2023
Senior Network Engineer - Digital Network & Security
MICROLAND
06.2021 - 10.2022
Service Assistant
Herbal Life
11.2019 - 06.2021
Bachelor of Engineering - Mechanical Engineering
HKBK College of Engineering
Associate of Science - P.CM.B
VIJAYA BIFR PU COLLEGE
High School - General Studies
OXFORD ENGLISH HIGH SCHOOL
Similar Profiles
Simran BhatiaSimran Bhatia
IT Technician at The Knowledge AcademyIT Technician at The Knowledge Academy
Sourav SenSourav Sen
Sr. Business Manager at The Knowledge AcademySr. Business Manager at The Knowledge Academy
Dheeraj Kumar BaddipudiDheeraj Kumar Baddipudi
Inside Sales Manager at The Knowledge AcademyInside Sales Manager at The Knowledge Academy