Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline

Bipin Tiwari

Manager - Implementation Services

Summary

Seasoned Leader with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Thrives for efficiencies in process driven tasks.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
4
4
Certifications

Work History

Manager-Implementation Services

Mercer India Pvt. Ltd.
Noida
08.2020 - Current
  • Creating Strategy, Planning and Reporting documents for Testing deliverables of Project for Digital Platform enhancements and new implementations.
  • Supplement Analysis by creating Impact Analysis document for the enhancements and new implementation deliveries.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Deliver Key reports weekly to present status of projects and squad to multiple stakeholders with specified customizations for each.
  • Track and publish Capacity planner for future projects pipeline.
  • Provide Estimation documents for Project Deliveries.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Prepared training and new hire documentation.
  • Delivered multiple projects simultaneously within established timeframes.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Professional 1 - Business Analyst

DXC Technology India Private Limited
Noida
11.2016 - 03.2020
  • Worked in delivery of multiple releases of the PANORAMA project which started in 2016 and was scheduled for 5 years.
  • Gained experience of working in Life insurances (whole life and term life) after coming from Annuities domain
  • Key team member in the QA group for this program, working both as a functional tester initially and later as a BA for a RPA project deployment.
  • Assist in creating in Test Strategy, plan, scenario and RTM document with leaders of the program.
  • Assist in budget estimations by supporting with estimations of team and test plans.
  • Perform System Integration and Unit testing for developed modules and defect fixes in dev environment.
  • Provided backup for Test Leads to run Sprints for the Execution cycles.
  • Expanded knowledge of tools from administration system only to Cash management, Claims processing and Workflow tools.
  • Train new team members with hands on execution of all applications.
  • Preparing reports for the test execution of Integration testing on a biweekly basis for client.
  • Supported as a key team member for Pending claim automation project in Production playing the role of BA and QA for the team.
  • Worked on Data Analysis and Data Cleanup of the Pending claims project

Product Specialist - Testing

Cognizant Technology Solutions India Pvt. Ltd
Kolkata
04.2013 - 11.2016
  • Worked as Team Lead for Testing projects for wmA tool
  • Managed team of 4 to 14 people for different sized project.
  • Provide Cost and People estimations for Testing projects.
  • Publish Daily test reports for senior leaders to showcase test progress.
  • Create KT documents for Tool and Domain based trainings to fast track new joiner trainings.
  • Researched product's technical specifications and accurately communicated information.
  • Continually expanded knowledge of Annuities.
  • Create, Review and Sign-off of Test Scripts for peers and team members as a lead.
  • Trained and provided coaching to around 20 junior team members.
  • Assisted with demonstrations for wmA administration tool to showcase functionality.

Education

Bachelor of Technology in Electrical Engineering -

B.P. Poddar Institute of Management & Technology, Kolkata
08.2008 - 06.2012

Senior Secondary -

Shree Jain Vidyalaya (WBCHSE), Kolkata
04.2006 - 05.2008

Secondary -

Sunrise School(ICSE), Kolkata
04.2005 - 04.2006

Skills

Life Insurances

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Accomplishments

  • Awarded Team of the Quarter for delivering 7 simultaneous projects for Financial year June 2021
  • Rising Star award in Mercer and Best delivery team awards in Mercer in December and August 2021 respectively
  • Selected and performed as a core team member to develop RPA tool for METLIFE to perform Claims in production environment. Received appreciation from multiple stakeholders for successful completion of this mini but crucial project.
  • Awarded Kudos twice by DXC for performance as a lead and quality deliverables.
  • Awarded SPOT twice by DXC for performance in team.
  • Awarded as "Pillar of the Month - May-2014" in Cognizant for requirement analysis of Structured Capital Strategies14 project.

Certification

RG-146 – Regulatory Guide for Australian Superannuation

Interests

Blockchain Technology

Data Analytics

Artificial Intelligence

Timeline

RG-146 – Regulatory Guide for Australian Superannuation

12-2021
Manager-Implementation Services - Mercer India Pvt. Ltd.
08.2020 - Current

Big data - https://www.youracclaim.com/badges/b8e70ebe-5467-425c-a1c8-a70da85d94d6/

06-2020

Advanced RPA Professional - https://certificates.automationanywhere.com/profile/bipintiwari417/wallet

04-2020
Professional 1 - Business Analyst - DXC Technology India Private Limited
11.2016 - 03.2020

AAPA 273

06-2016
Product Specialist - Testing - Cognizant Technology Solutions India Pvt. Ltd
04.2013 - 11.2016
B.P. Poddar Institute of Management & Technology - Bachelor of Technology in Electrical Engineering,
08.2008 - 06.2012
Shree Jain Vidyalaya (WBCHSE) - Senior Secondary,
04.2006 - 05.2008
Sunrise School(ICSE) - Secondary,
04.2005 - 04.2006
Bipin TiwariManager - Implementation Services