BIPIN YADAV
IT Sales
New Delhi,DL
Summary
Experienced Sales Leader with more than 12 years in the information technology and services sector. Demonstrated success in overseeing both large inside sales and field sales teams, expanding business operations, and launching new initiatives. Proficient in Go-To-Market strategies, identifying opportunities, generating leads, and team supervision. Possesses strong leadership abilities emphasizing coaching, stakeholder relations, and strategic planning. Holds a Bachelor's degree
Overview
15
15
years of professional experience
Work History
Digital Sales Lead- National
Noventiq Services India
10.2021 - Current
- Successfully established the Azure Startup business in India, achieving $240k monthly revenue in FY 21-22.
- Led the SMB business setup, acquiring 250 new customers in 3 quarters for FY 22-23.
- Spearheaded the CSP charter for India under the Global CSP program, focusing on sales, expansion, and alliances with new partners.
- Collaborated with HQ to plan and execute business strategies.
- Recruited and trained team members, setting and monitoring sales targets.
- Managed stakeholder relationships, developed GTM strategies, and coordinated marketing activities.
- Conducted regular reviews of account performance with clients, offering valuable insights and recommendations for improvement or upselling opportunities.
- Developed strategic partnerships with key industry players to expand market reach and boost sales performance.
- Established strong relationships with clients, resulting in long-term business agreements and increased repeat purchases.
- Provided insightful product demonstrations to potential clients, highlighting unique selling points and value propositions.
- Maintained high levels of customer satisfaction by promptly addressing concerns and resolving issues that arose during the post-sales process.
- Managed a team of digital sales professionals for consistent growth in overall company revenue.
- Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
Relationship Manager - Azure
V5 Global Services Private
05.2020 - 12.2020
- Oversaw Microsoft Azure business for West India, including Madhya Pradesh, Chhattisgarh, Goa, and Maharashtra (excluding Mumbai).
- Managed inside sales and cloud solution architects to meet targeted numbers.
- Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
- Enabled partner growth through training programs and distributor management.
- Closed significant sales individually, including large server and MSP deals.
- Met monthly and quarterly Azure consumption targets. Regularly reviewed business operations with sales teams and distributors.
Program Manager
Rivigo Services Pvt. Ltd
09.2019 - 05.2020
- Led national efforts for new customer acquisition
- Managed inside sales and field sales teams to achieve new business targets
- Set monthly sales targets and conducted regular reviews to ensure attainment
- Reported progress to the CEO and other stakeholders
- Established the inside sales team and developed new policies and procedures
- Designed systems for onboarding new business partners
- Set team targets and analyzed performance for continuous improvement
- Trained the team in effective communication with top management.
Manager Inside Sales
Rivigo Services Pvt. Ltd
02.2019 - 09.2019
- Established the inside sales team and developed new policies and procedures.
- Designed systems for onboarding new business partners.
- Set team targets and analyzed performance for continuous improvement.
- Trained the team in effective communication with top management.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Team Leader Inside Sales - Microsoft
Arvato Bertelsmann
10.2016 - 02.2019
- Led a team of 15 inside sales representatives, achieving 10% YOY growth
- Attained a maximum revenue of $24 Million annually.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Planned and executed sales targets, building and maintaining a robust sales funnel
- Closed substantial deals in collaboration with field teams and partners
- Handled customer complaints and conducted regular performance reviews.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Team Leader Tech Sales
IYOGI Technical Services
04.2014 - 02.2016
- Managed a team of 11 technical sales representatives, meeting revenue targets
- Ensured team productivity by managing schedules and resources
- Conducted weekly performance reviews and forecast calls with management.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Subject Matter Expert
John Keells
11.2011 - 03.2014
- Led transition projects and prepared knowledge bases for future use
- Trained new hires on sales and technology, managing floor operations
- Drove team sales performance to meet targets.
- Mentored junior team members, contributing to their professional growth and development.
- Improved user productivity and efficiency through system training and support.
Sales Representative
Sitel India Pvt. Ltd
07.2009 - 09.2011
- Achieved monthly sales and upsell targets
- Handled customer inquiries and level 2 escalations for auto fraud.
Education
Bachelor of Arts - Political Science
Bhimrao Ambedkar University
Agra, India05.2009
Skills
- Excellent Communication
- Decision-Making
- Multitasking Abilities
- Team building
- Time Management
- Telemarketing expertise
- Organizational Skills
- Self Motivation
- Giving Constructive Feedback
- Expectation setting
- SOP Adherence
- Account Management
- Analytical Thinking
- Sales expertise
- Complaint resolution
- Mentoring
- Performance Evaluations
- Key Performance Indicators
- Conflict Resolution
- Daily workflow improvement
- Client Support
- Employee Evaluation
- Coaching and Mentoring
- Quality Improvement
- Technical Support
- Leading Team Meetings
- Documentation And Reporting
- Goal Setting
- Complex Problem-Solving
- Performance Improvement
- People Management
- Client Service
- Team motivation
Languages
- Hindi (Fluent)
- English (Fluent)
- Punjabi (Intermediate)
Certification
Microsoft Azure Fundamentals
Microsoft M365 Fundamentals
Microsoft Security, Compliance, and identity Fundamentals
Timeline
Digital Sales Lead- National
Noventiq Services India
10.2021 - Current
Relationship Manager - Azure
V5 Global Services Private
05.2020 - 12.2020
Program Manager
Rivigo Services Pvt. Ltd
09.2019 - 05.2020
Manager Inside Sales
Rivigo Services Pvt. Ltd
02.2019 - 09.2019
Team Leader Inside Sales - Microsoft
Arvato Bertelsmann
10.2016 - 02.2019
Team Leader Tech Sales
IYOGI Technical Services
04.2014 - 02.2016
Subject Matter Expert
John Keells
11.2011 - 03.2014
Sales Representative
Sitel India Pvt. Ltd
07.2009 - 09.2011
Bachelor of Arts - Political Science
Bhimrao Ambedkar University
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