BIRENDRA KUMAR
Noida
Summary
Dynamic IT professional with proven expertise in software asset management and license compliance at Publicis Sapient. Skilled in optimizing procurement processes and leveraging ServiceNow for effective license management. Adept at building vendor relationships and driving cost savings, while ensuring adherence to compliance standards. Strong analytical and negotiation skills enhance operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate IT operation
Publicis Sapient
Gurgaon
02.2021 - Current
- Manage the lifecycle of software assets, including procurement, deployment, usage tracking, and retirement.
- Analyze software usage data, license entitlements, and deployment metrics to identify opportunities for cost savings, license optimization, and process improvement.
- Collaborate with procurement, IT, and finance teams to ensure alignment between software purchasing decisions, budgeting, and compliance requirements.
- Practical experience into ServiceNow SAM Professional License Managing Tool to discover the installations, uploading Entitlements, managing different license for the agencies and License workbench etc.
- Responsible for managing software assets deployed in the infrastructure, ensuring the compliance position against deployments, working over ELP inventory report and assisting in procurement for required software.
- Responsible for random software procurement/renewals through different vendors based on requirements and involved in software review process for any new software which is not approved to use in the organization.
- Summarization and reporting of software deployment report.
- Manage the end-to-end lifecycle of IT assets, including procurement, deployment, maintenance, and decommissioning.
- Ensure accurate tracking and documentation of hardware, software and licenses.
- Optimize software license allocation and reduce costs through effective license management.
- Experience with tier-1 publishers like Microsoft, Adobe & other below tier-1 publisher Licensing, having practical experience working over ServiceNow SAM Professional Tool to manage the license compliance and license movement.
- Managing License Key through Software Management Portal and Admin Console.
- Ensure we don’t have any blacklisted software installed in our infrastructure and maintain compliance in the organization.
- Hand-on experience with ITAM tools such as ServiceNow Sam Pro, SCCM, AD etc.
- Practical experience into ServiceNow SAM Professional License Managing Tool to discover the installations, uploading Entitlements, managing different license for the agencies and License workbench etc.
Analyst
HHH Foundation
Bangalore
07.2018 - 10.2020
- Responsible for handling software installation request in solution center and users query related to software issue.
- Provide support coverage through addressing incidents, service requests and system issues.
- Managing Software asset inventory of all the purchased software through Software asset register.
- Gathering User Software requirements as per the project need and procuring the software through prescribed procurement process.
- Ensuring only the approved/white-listed software is present in infrastructure.
- Understand market changes in licensing terms of Software before initiating purchase.
- Maintaining all the purchased software data inventory in ServiceNow tool for managing Software Compliance and Effective Licensing position.
- Develop and maintain relationships with software vendors and resellers to stay informed about licensing changes, negotiate favorable terms, and resolve licensing disputes.
- Provide guidance and support to internal stakeholders on software licensing policies, procedures, and best practices.
Education
M.Tech. -
IIT ISM Dhanbad
Bachelor of Engineering -
VTU Bangalore
Skills
- ServiceNow SAM
- Software compliance
- Software license management
- Procurement processes
- License optimization
- Software reconciliation and remediation
- CMDB
Certification
- GSDC-CSAM
Timeline
Associate IT operation
Publicis Sapient
02.2021 - Current
Analyst
HHH Foundation
07.2018 - 10.2020
M.Tech. -
IIT ISM Dhanbad
Bachelor of Engineering -
VTU Bangalore
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