Summary
Overview
Work History
Education
Skills
PERSONAL DOSSIER
Travelling and Cooking
Timeline
Generic
Bishesh Kumar Thakur

Bishesh Kumar Thakur

Deoghar

Summary

Developed strong communication and organizational skills in fast-paced retail environment, consistently ensuring operational efficiency and customer satisfaction. Adept at managing inventory, coordinating tasks, and solving problems, ready to contribute these skills to new field. Seeking to transition into role where these transferable skills can drive success and growth.

Overview

4
4
years of professional experience

Work History

CAP Associate (IP)

Amazon India Pvt Ltd
09.2024 - Current
  • Customer Service Operations -VAR (1501)
  • Enhanced customer satisfaction by ensuring accurate inventory management and efficient product replenishment.
  • Virtual VCCWBIND, VCC- West Bengal

Process Associate

Genpact India Pvt Ltd
08.2024 - 09.2024
  • Apprentice Training Program
  • Customer Service Operations
  • Sector 5, Gurugram

Vocational Training Internship

Scientific Analysis Group Defence Research and Development Organization (DRDO)
07.2023 - 08.2023
  • I have learnt a lot during my summer internship from DRDO
  • I worked on Verilog and learnt to implement UART and I2C on FPGA using Verilog

Internshala Trainings, Virtual

Internshala Student Partner
02.2021 - 03.2021
  • I was assigned to promote Internshala courses amongst the students of my college
  • I performed well in the all the contests during the ISP Program and due to my outstanding performance, I got direct entry in Insternshala ISP 2022 Program

Education

10th -

Saint Francis School
Deoghar, India

12th -

Saint Francis School
Deoghar, India

B. Tech - Electronics and Communication Engineering

MCKV Institute of Engineering
Kolkata, India
07-2024

Skills

  • Customer service expertise
  • Customer relationship management
  • IT technical support
  • Verbal Communication

PERSONAL DOSSIER

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Travelling and Cooking

I have traveled extensively across India, immersing myself in diverse cultures, which has enhanced my adaptability, problem-solving, and interpersonal skills. My passion for cooking, shaped by regional Indian cuisines, has honed my creativity and attention to detail. These experiences have equipped me with a dynamic, resourceful approach.

Timeline

CAP Associate (IP)

Amazon India Pvt Ltd
09.2024 - Current

Process Associate

Genpact India Pvt Ltd
08.2024 - 09.2024

Vocational Training Internship

Scientific Analysis Group Defence Research and Development Organization (DRDO)
07.2023 - 08.2023

Internshala Trainings, Virtual

Internshala Student Partner
02.2021 - 03.2021

10th -

Saint Francis School

12th -

Saint Francis School

B. Tech - Electronics and Communication Engineering

MCKV Institute of Engineering
Bishesh Kumar Thakur