Brahmini Kathi
Hyderabad
Summary
Dedicated sales manager with experience in driving sales, enhancing productivity, and improving business prospects. Passionate, results-driven with a deep technical understanding and strong ability to identify, cultivate, and maintain strategic relationships with clients to achieve company-wide goals and objectives.
Overview
9
9
years of professional experience
Work History
Key Account Manager
Kotak Mahindra Bank
Hyderabad
01.2024 - Current
- Team handling.
- Acquisition of new corporate.
- Promoting salary accounts and cross-selling banking products.
- Organizing sales visits, demonstrating, and presenting banking products.
- Negotiate, close deals, and handle complaints or objections.
- Aim to achieve monthly or annual targets.
- Collaborate with team members to achieve better results.
- Managed the onboarding process for new key accounts and ensured a smooth transition.
- Managed the relationship between internal teams and external customers.
Sales Manager
HDFC Bank
Hyderabad
09.2019 - 01.2024
- Handling a team of 15 BDRs and coordinating with Personal Bankers and Relationship Managers to generate business from the assigned branches.
- To coach, mentor, and motivate Channel RM/PBs to enhance productivity, conduct training sessions on current offers and promotions.
- Maintain hygiene factors for ensuring a smooth sales quality process by updating CRM for the assigned leads and ensuring branch visits are done at regular intervals.
- Giving the right card to the right customer by upgrading existing cards to ensure increased usage and spending.
- Close interaction with the local AFU/Risk team to sort out quality-related and process-related issues.
- To track and enhance BDR productivity on multiple parameters.
- Initiate meetings across branches on Target Vs Achievement with respective branch managers and cluster heads.
- Mentored BDRs and RMs in successful selling techniques and encouraged cross-selling additional products and services.
Territory Sales Manager
Bharti Airtel
Hyderabad
12.2017 - 08.2019
- Managed 48 partner franchise stores and 60 own retail stores.
- Ensured partners' growth by creating win-win situations and showing new business opportunities in compliance with company norms and policies. As a result, revenue of 10 stores rose by 10% year-on-year.
- Driven and streamlined sales and operations from cross-vertical channels.
- Took care of back-end operations and provided impeccable customer service, achieving quality in closing customer complaints and requests, both technical and non-technical.
- Handled escalations and closed-looping the same by coordinating with concerned departments.
- Supervision of the overall functioning of technical and non-technical processes.
FRANCHISEE RETAILER MANAGER
Telenor India Pvt Ltd
Hyderabad
12.2015 - 12.2017
- Developed and implemented sales and marketing strategies to increase brand awareness for the franchisee's business.
- Reviewed customer feedback surveys and worked with employees to improve customer service standards.
- Conducted regular meetings with staff members to ensure successful operations of the franchisee's business.
- Managing day-to-day operations of retail stores. Responsible for achieving the sales targets and increasing revenue for the assigned territory.
- Hired and trained staff for optimum performance against sales and marketing objectives.
- Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
- Analyzed KPIs and researched potential solutions for underperforming areas.
- Conducted annual performance reviews, offering constructive feedback and development opportunities to foster team growth.
Education
PGDM - Sales And Marketing
Engineering Staff College of India
Hyderabad01-2016
Bachelor of Commerce -
HRD Degree And PG College
Hyderabad01-2014
Skills
- Team Management
- Relationship Management
- Business Development
- Territory Management
Accomplishments
At HDFC Bank :
- Won all sales Drives & RNR contests held during my tenure from 2019.
- Won Star Performer award within 6 months.
At Bharti Airtel :
- Won Excellence award for handling cross vertical sales.
- Star Performer award in 2018 for consistent performance through out the year.
At Telenor :
- Won Telenor Champions League award for excellent execution in driving prepaid KPI.
- Telenor CBH club excellence award for excellence in Franchise management in 2017.
Timeline
Key Account Manager
Kotak Mahindra Bank
01.2024 - Current
Sales Manager
HDFC Bank
09.2019 - 01.2024
Territory Sales Manager
Bharti Airtel
12.2017 - 08.2019
FRANCHISEE RETAILER MANAGER
Telenor India Pvt Ltd
12.2015 - 12.2017
PGDM - Sales And Marketing
Engineering Staff College of India
Bachelor of Commerce -
HRD Degree And PG College
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