C KIRAN

• Microsoft Office 365 admin Center, Windows Active directory, Creating the user account, permission, delectation, Monitoring all the server of Clients
• Take caring the Camera Implemented the Opera Cloud in our organization

• Microsoft Office 365 admin Center, Windows Active directory, Creating the user account, permission, delectation, Monitoring all the server of Clients
• I have working for Checkpoint and Sonic Wall.

• Manage and deploy windows 2012, 2016, servers
• Working with Ticketing Tools JIRA, Service desk
• Intermediate level experience working with security policies like Security Groups, Multi Factor Authentication IAM users, roles
• Enforcing users to use secure password and MFA
• Knowledge on VMware EXSI installations and configuration
• HP ProLiant DL360 Gen 5, 6 & 7 servers, Configuring ESXI & ILO
• Troubleshoot server and network related problems
• Support LANs, WANs, network segments, Internet, and intranet systems
• Scheduling downtime of the servers for patching, memory upgrades and various admin activities in coordination with appropriate team
• Monitoring of server, services, and network through Nagios
• Managing windows network for 450+ Ends (users, computers, printers, etc.) with Active Directory
• Intermediate level experience working with Microsoft domain environments, including AD, DNS, DHCP, GPO s, and Windows 2012,2016 servers
• Liaising with vendors for all the hardware, software requirements, licenses management and all the third party services dependencies
• Manage and administrator Office 365 services.

• Providing Desktop level support to 450 + end users
• Installations & troubleshooting of all windows based operating systems
• Investigating, resolving, and closing user reported PC problems and application issues through ticketing system
• Monitoring system performance and troubleshooting issues
• Knowledge on Email client’s installations, configurations and user data regular backup and restorations
• Installation & configuration of Windows 7 & 10 Operating Systems
• User profiles backup and restorations as and when required
• Assembling and troubleshooting of laptops Hardware issues
• Coordinating with Product support for hardware issues and component replacement
• Preparing and updating the IT laptops stock inventory
• Configuration and Troubleshooting of Network Printers, local printers, Data cards and scanners
• Antivirus agent installations and configuring regular patches validations and updating (Trend micro apex)
• Reset user password, lock, and unlock user account
• Taking care of Assets handover / receive for onboard and exit employees
• Coordinating with Vendor for Assets IN and OUT process and updating the inventory accordingly
• Troubleshooting the remote user issues taken through remote applications such as Team Viewer
• Installing and configuring the VPN clients also Developer tools like VS, MS SQL, MySQL, JMeter, Eclipse, Python, etc., Raising support tickets with ISP providers and coordinating with them for resolution.

• Maintenance of server, desktop, laptop.

• Maintenance of server, desktop, laptop.

• Planning, Implementing, and Managing Group Policy & Deploying software is with SCCM.
• Installing and Configuring DHCP, DNS and VPN servers.
• Securing resources with Shared folder and NTFS permissions
• Monitoring and troubleshooting IBM DELL servers.
• Managing the Centralized network using ADS user ID creation in separate Domain.
• Responsibilities of Organizing Video Conference to Corporate users.
• Take caring the Symantec Antivirus servers and Microsoft windows latest patches.

• Handling Desktop and Laptop issues and closing tickets as per SLA
• Handling issues related to Windows XP, and Windows Vista, and Outlook, Internet, Virus and day to users issues
• VM ware & Citrix Creating AD users, Mailboxes
• Setting up Share and NTFS permission for files and folders located in file servers
• Maintenance & troubleshooting of citrix clients and sub applications
• Configuration and troubleshooting of Microsoft outlook, outlook express email clients and Internet related problems
• Maintenance and troubleshooting of various hardware components of PC’s and fine-tuning of systems
• The responsibilities include co-ordination with the users for defining the functional specification, conducting & documenting operational & user acceptance tests & also responsible for providing 0% downtime of the network
• Taking care of the Antivirus and WSUS servers
• Responsible for successful installation, configuration, administration and maintenance of Windows N.T
• Workstation, Windows 95 & 98, Windows 2000 Systems and Windows XP
• Troubleshoot hardware devices for compatibility
• Maintenance and Troubleshooting of PC’s, printers, modems, and other peripherals
• Providing support for procurement of organizational hardware / software requirements.

• Assembling the System and installations of Operating system, Hardware and software installations
• Troubleshooting of the system like RAM, HDD, Monitors.