Chahat Singh

A healthcare company that provides various services, including payment processing and patient management.

• Billing and Collection (August 2024 - June 2025) - Managed complete billing operations, including claim generation, submission, and payment collection, while ensuring accurate fund allocation between patients and providers. Maintained real-time financial trackers for transparency, proactively followed up on outstanding claims, and resolved payment issues with insurers. Reconciled patient accounts, corrected discrepancies, and consistently exceeded productivity and quality benchmarks. Communicated with patients and insurance representatives to address inquiries and facilitate timely payment resolution, while contributing process improvement ideas to enhance collections and reduce receivables turnaround.
• Pre–LC3 (Pre–Live Clean Claim Check) (Feb 2024 - Aug 2024) - Conducted same-day pre-checks to verify eligibility, documentation, and billing criteria, ensuring clean claims before service delivery. Assisted patients in maintaining accurate data entry, minimizing claim denials. Maintained real-time data accuracy in internal trackers while consistently meeting performance goals. Worked closely with the front desk and clinical teams to streamline check-in and verification processes, and identified areas for process improvement, contributing to enhanced standard operating procedures.
• Payment Posting (Sept 2023 - Feb 2024) - Accurately processed insurance and patient payments toward outstanding claims, consistently meeting productivity benchmarks. Maintained real-time payment tracking for transparent financial reporting, and collaborated with Accounts Receivable and Revenue Cycle teams to resolve discrepancies and ensure accurate claim reconciliation. Managed high transaction volumes with strong attention to detail, supported workflow optimization through software tools, and contributed to a collaborative, solution-focused team environment.

• Generated leads for qualified candidates using job portals, recruitment software, and employee referrals.
• Conducted cold calls and outreach emails to engage potential candidates and build talent pipeline.
• Evaluated qualifications and work history of job seekers through structured interviews.
• Performed initial screenings to align candidates with suitable job opportunities based on requirements.
• Maintained accurate candidate data in internal systems for effective future recruitment.
• Collaborated with hiring managers to clarify role requirements and refine sourcing strategies.