Associate Manager
- Led key consulting initiatives, demonstrating expertise in developing functional specifications, and business blueprints, and performing gap analysis for notable clients such as Summit Electric, Dannon, Zimmer Biomet, Johnson & Johnson, and Keurig Dr Pepper.
- Oversaw comprehensive project life cycles, from initial implementation to final delivery, focusing on tailored solutions, team training, and facilitating change requests through strategic process improvements.
- Exhibited a strong proficiency and practical experience in Financial Supply Chain Management, emphasizing optimizing the order-to-cash process, thereby enhancing client satisfaction and operational efficiency.
- Managed a diverse client portfolio, effectively navigating global and cross-cultural team dynamics to ensure seamless project execution and client engagement.
- Gained hands-on experience with a variety of financial products, including Cash Applications, Collections, and Deductions; spearheaded training initiatives for new hires in these domains, evolving them into competent client-facing professionals.
- Currently overseeing a team of 12 employees, focusing on guiding team dynamics, encouraging professional development, and meeting organizational goals.
- Team Lead (Jan 2013 - Dec 2023)
- Senior Functional Consultant (Jan 2022 - Dec 2022)
- Functional Consultant (Jul 2021 - Dec 2021)
- Associate Functional Consultant (Jan 2021 - Jun 2021)
- Techno Functional Consultant (Jan 2020 - Dec 2020)
- Associate Techno-Functional Consultant (Jan 2018 - Dec 2019)
- QA Engineer (Jul 2016 - Dec 2017)
- Associate QA Engineer (Jan 2015 - Jun 2016)
- Trainee Engineer (Nov 2013 - Dec 2014)