CHANDRAKANTH MAJJI
Project Manager
Navi Mumbai,MH
Summary
Over a decade of proficient experience as a Linux Administrator across various sectors including Banking & Financial Services (BFS), Entertainment (VFX), and Public Services industries. Mastery in overseeing Red Hat Enterprise Linux, CentOS, SUSE Linux, and Ubuntu systems. Proficient in managing all facets of Linux server environments: from deployment and administration to networking, performance tuning, troubleshooting, and day-to-day operations. Expertise in applying OS patches and upgrades using administrative tools, ensuring system integrity and security. Skilled in managing online services such as firewalls, DNS, and NFS. Familiarity with supporting Linux platforms in virtual environments leveraging VMware-based technologies like ESX & VCenter. Diligently maintain monitoring protocols to uphold uptime and meet SLA objectives. Proficient in handling Requests for Service (RFS) for new server deployments and executing server decommissions. Possess basic SQL database management skills. Proficient in creating comprehensive technical process documents (SOPs) for team reference. Skilled in filesystem maintenance and expansion as needed. Experience in utilizing ticketing tools like Service-Now, Maximo, Kayko, etc. Proficient in monitoring technologies for performance analysis. Competent in file system and user management. Capable of remote monitoring IKVM and DRAC servers via web interfaces. Hands-on experience with AWS services including EC2, S3, IAM, EBS, VPC, and Auto Scaling. Implemented security measures such as security groups for managing inbound/outbound access. Familiarity with ELB, NACL, NAT, firewall configurations, and Route 53. Proficient in expanding EBS backend volume storage capacity on AWS. Emphasize on ensuring high availability, fault tolerance, and auto-scaling. Ability to work independently while effectively collaborating with a global team. Proficient in configuration management and automation using Ansible. Utilized Ansible scripts for automating repetitive tasks and scheduled jobs in Ansible Tower. Implemented branch protection and privilege restrictions in repositories. Experienced in training, mentoring, and validating the work of new team members. Possess a B1 Visa and have traveled to the USA multiple times for business purposes.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Project Manager
IBM INDIA PVT LTD
05.2025 - Current
- Manage and oversee AIX/Linux, Wintel, Backup, Storage, Network, and IAM teams ensuring smooth operations and collaboration.
- Monitoring and tracking the daily activities of all Infrastructure teams.
- Conducting regular team huddles to review progress, address challenges, and align on upcoming deliverables.
- Forecasting of activities and inform to client prior and necessary approvals to execute and deliver them within the stipulated timelines.
- Managing timesheets and ensuring optimal resource allocation across all infrastructure and BAU activities.
- Manage timesheets and ensure the effective allocation of resources for infrastructure and ongoing activities.
- Coordinating in DR Drill Activity & DC Switchback activity.
- Attending client meeting for technical discussions.
- Primarily focus on BAU activities, ensuring day-to-day operations run seamlessly.
- Supervising key quarterly activities such as AIX patching, SCD14 & VA points, WPRR, trench data management, etc.
- Supervise essential monthly tasks such as RHEL and Windows patching, ensuring systems remain secure and up to date.
- Maintain and update the Asset Register, publishing monthly updates to ensure accuracy and accountability.
- Track SSL certificate expiry across infrastructure teams, ensuring timely renewal and seamless application of new certificates on servers, storage, and network devices.
- Oversee firmware upgrade activities for F5, Velos network devices, and storage devices, ensuring systems remain up-to-date and secure.
- Providing data to banker all departments DC- DR activities performance report in the month.
- Participating in Change Advisory Board (CAB) meetings with the client and TLS change owners.
- Review, analyze, and share daily, weekly, and monthly backup dashboards with the client, providing insights into the health and success of backup operations.
Project Manager
SVN SYSTECH INDIA PVT LTD
06.2024 - 05.2025
- Manage and oversee AIX/Linux, Wintel, Backup, Storage, Network, and IAM teams ensuring smooth operations and collaboration.
- Monitoring and tracking the daily activities of all Infrastructure teams.
- Conducting regular team huddles to review progress, address challenges, and align on upcoming deliverables.
- Forecasting of activities and inform to client prior and necessary approvals to execute and deliver them within the stipulated timelines.
- Managing timesheets and ensuring optimal resource allocation across all infrastructure and BAU activities.
- Manage timesheets and ensure the effective allocation of resources for infrastructure and ongoing activities.
- Coordinating in DR Drill Activity & DC Switchback activity.
- Attending client meeting for technical discussions.
- Primarily focus on BAU activities, ensuring day-to-day operations run seamlessly.
- Supervising key quarterly activities such as AIX patching, SCD14 & VA points, WPRR, trench data management, etc.
- Supervise essential monthly tasks such as RHEL and Windows patching, ensuring systems remain secure and up to date.
- Maintain and update the Asset Register, publishing monthly updates to ensure accuracy and accountability.
- Track SSL certificate expiry across infrastructure teams, ensuring timely renewal and seamless application of new certificates on servers, storage, and network devices.
- Oversee firmware upgrade activities for F5, Velos network devices, and storage devices, ensuring systems remain up-to-date and secure.
- Providing data to banker all departments DC- DR activities performance report in the month.
- Participating in Change Advisory Board (CAB) meetings with the client and TLS change owners.
- Review, analyze, and share daily, weekly, and monthly backup dashboards with the client, providing insights into the health and success of backup operations.
Asst. Manager Systems
SIFY Digital Services LTD
01.2023 - 02.2024
- Managing Requests for Service (RFS) pertaining to new server builds.
- Facilitating server decommissioning processes.
- Performing filesystem housekeeping tasks and extending OS-level filesystems.
- Addressing Service Requests promptly and resolving issues on priority.
- Upgrading Vault security tool according to the prescribed cycle.
- Participating in change management processes and attending Change Advisory Board (CAB) meetings.
- Upgrading Vault security tool according to the prescribed cycle.
- Upgrading Terraform to the latest version.
- Creating repositories and granting access to other team members.
- Executing Ansible and Terraform jobs provided by the automation team.
- Enforcing branch protection and privilege restrictions in repositories.
- Scheduling jobs in Ansible Tower for efficient automation.
- Monitoring the status of Stories/cards, projects/Demands on a regular basis.
- Participating in daily standup calls and offshore meetings to provide updates on card statuses.
- Managing certificate renewals for Terraform and Vault servers.
- Creating new sprints and cards, assigning tasks to the team, and closing pending cards on the agile board.
- Updating slide decks for each sprint with the status of cards and sharing them with the client.
- Providing training and mentoring to new team members.
- Conducting final reviews of documentation provided by team members.
SME
IBM India / Kyndryl
03.2019 - 12.2022
- Adhering to the patching calendar for Dev, UAT, and Production servers.
- Managing user accounts and file systems on Linux servers.
- Serving as the primary liaison with the Red Hat support team for addressing OS-related issues.
- Collaborating with the change team to implement updates from clients and participating in CAB meetings.
- Prioritizing and resolving client service requests promptly.
- Handling Requests for Service (RFS) for new server builds in accordance with the build sheet.
- Providing pre and post-check evidence and activity status to clients upon completing change requests.
- Collaborating with the monitoring team in response to server performance breaches.
- Conducting regular filesystem housekeeping tasks and extending OS-level filesystems as required.
- Offering recommendations to clients on recurring issues for resolution.
- Contributing to the team responsible for patching and extending filesystems for custom OS (AIX).
- Utilizing AWS services including EC2, S3, IAM, EBS, VPC, and Auto Scaling.
- Setting up S3 backups with versioning enabled and archiving objects to Amazon Glacier.
- Implementing security groups for managing inbound/outbound access and possessing a strong understanding of ELB, NACL, NAT, firewall, and Route 53.
- Increasing EBS backend volume storage capacity when the root volume is full using AWS EBS volume feature.
- Prioritizing high availability, fault tolerance, and auto-scaling strategies.
- Creating users and groups using IAM and assigning individual policies to each group.
- Possessing knowledge of configuration management and automation tool Ansible.
SENIOR ANALYST
NetEnrich Technologies
03.2015 - 02.2018
- Installing and configuring deployments of Red Hat Linux systems.
- Addressing client service requests promptly and resolving issues with high priority.
- Applying security patches on servers using Red Hat Satellite Server.
- Regularly applying patches to Dev, QA, Pre-Prod, and Prod servers according to the established cycle.
- Troubleshooting issues related to Apache Tomcat servers.
- Participating in weekly client calls to provide updates on incidents and issues.
- Resolving server issues following patching activities and restoring servers to normal functionality.
- Offering recommendations to clients for addressing recurring issues.
- Performing maintenance activities and health checks on servers.
- Possessing knowledge of AWS Cloud services.
- Supervising engineers and providing guidance to resolve issues effectively.
- Handling the deployment process of WAR and JAR files to application servers such as Apache Tomcat.
- Installing and configuring Apache Tomcat application servers for Dev and Integration Test Environments.
- Managing repositories, branches, tags, users, and groups in Subversion.
- Providing comprehensive Github support for various projects, including check-in/checkouts, import/export, branching, tagging, and conflict resolution.
OPERATIONS SUPPORT ENGINEER - Linux
Rhythm & Hues Studios
12.2011 - 10.2014
- Entrusted with the responsibility of ensuring uninterrupted operation and fulfilling the system and network needs of over 250 employees within the studio.
- Overseeing the uptime and functionality of the local data center and render farm, comprising 50 servers, 200+ render nodes, and storage infrastructure.
- Utilizing Nagios application for comprehensive infrastructure monitoring.
- Efficiently resolving tickets and offering recommended solutions to address issues.
- Proactively monitoring system performance and averting resource depletion using system tools.
- Managing studio resources, including monitoring disk space and CPU utilization.
- Facilitating data sharing and network access for users via NFS.
- Facilitating data transfers between different locations using FTP and rsync tools.
- Conducting troubleshooting to identify and resolve root causes of server issues.
- Remote monitoring of IKVM and DRAC servers via web interface.
- Ensuring the verification of daily scheduled backups and performing data purges as necessary.
- Proficient in utilizing tape drives for backup operations.
SYSTEMS ENGINEER
CMC LTD
07.2010 - 09.2011
- Company Overview: India
- Conducted Linux installation and administered systems.
- Oversaw daily operations, including user support and ticket management.
- Installed and configured Oracle and MySQL databases.
- Implemented scheduled jobs and automated processes using CRON.
- Managed software packages using YUM and RPM tools.
- Handled user management and file administration on Linux servers.
- Demonstrated proficiency in fundamental technologies including DNS, FTP, and NFS.
- India
Education
Bachelor of Technology - Information Technology
Vignan’s Engineering College
Guntur, India 08.2004 - 5 2008
Skills
Red Hat Linux
Personal Information
- Date of Birth: 11/14/86
- Gender: Male
- Nationality: Indian
Technologies Familiar
Red Hat Linux, CentOS, SUSE Linux, Agile Methodology, AWS, Ansible, HashiCorp Terraform, Git, Jenkins, Oracle 10g, MySQL, HashiCorp Vault
Timeline
Project Manager
IBM INDIA PVT LTD
05.2025 - Current
Project Manager
SVN SYSTECH INDIA PVT LTD
06.2024 - 05.2025
Asst. Manager Systems
SIFY Digital Services LTD
01.2023 - 02.2024
SME
IBM India / Kyndryl
03.2019 - 12.2022
SENIOR ANALYST
NetEnrich Technologies
03.2015 - 02.2018
OPERATIONS SUPPORT ENGINEER - Linux
Rhythm & Hues Studios
12.2011 - 10.2014
SYSTEMS ENGINEER
CMC LTD
07.2010 - 09.2011
Bachelor of Technology - Information Technology
Vignan’s Engineering College
08.2004 - 5 2008
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