A seasoned IT and retail professional with over 19 years' experience and a proven track record from grass root technical roles to leadership roles. Experienced in leading all phases of IT services management right from gathering strategic business objectives to building plans to improve the efficiency and effectiveness of the technology services delivered. Have successfully handled IT projects varying in size, complexity, application platforms / ERPs. Good at leading IT teams to achieve the desired business outcomes.
Professional Retail Business Credential, NRF Foundation, Received the training in HCL and got the certification from NRF Foundation.
pchandu2000@gmail.com
Pulse CMS Development, 08/2011 - 02/2018, DLG/RBS, UK, Oracle 11g (SQL, PL/SQL), Unix, Oracle Spatial, Xmarc, UK & Hyderabad, PULSE is a call center application and this is backbone for DLG-green flag vehicle rescue business. And this project is to enhance the application in order to make track of the vehicle that is being rescued from customer to service provider with the help of google maps and oracle Spatial., Requirement gathering and Database design, Making high level design, Interact with Business users for requirements, Leading offshore onsite teams, Developing the stored programs for batch processing and communicator between database and front end., Creating POC for implementing Google maps and Google search results in Oracle Database using Oracle Spatial., Leading the team of six database resource working in these development projects., Mentoring them and assigning the task., Weekly meetings and Follow-ups with the client. INOS Development, ASM, 01/2010 - 06/2011, IKEA, Sweden, Oracle 10g (SQL, PL/SQL), Unix, V.B 6.0, Noida & Sweden, INOS (Internal Order System) is part of the IKEA supply chain. Together with other systems INOS fulfills an important part in the store replenishment process. It is not only order handling within INOS, it is also a huge information database for other organization to look up store stock, sales or base data like article information or business unit information., Scrum master (Agile), Leading the transition from Knowledge Acquisition to Steady State, Worked as onsite & offshore co-ordinator, Incident Management, SLA Monitoring, Daily/Weekly and Monthly Status Reporting, Exception Reporting to Clients and Management, Problem resolution, escalation management, Co-ordination between Business, Technical People & Team Management. COS-ILSE Migration & Maintenance, 03/2007 - 12/2009, IKEA, Sweden, Oracle Forms & Reports 10g, Oracle 10g Database, Oracle Application Server 10g, Linux, Python, IBM Rational ClearQuest and ClearCase, HP Quality Center, TOAD., Noida & Sweden, IKEA is world largest Retailer in furniture. We got the migration project for one their legacy system COS/ILSE which was developed in Germany in year 1993 in Oracle SQL Forms 3.0 and Reports 1.0 & 2.0. This system is used in all countries of Northern and Southern Europe. This system is divided geographically in North and south this means that we have four systems COS South, ILSE South, COS North and ILSE north. ILSE North was developed in 1996 when VB GUI & Crystal Reports was on boom. ILSE North has to be redeveloped in Oracle Forms 10g and Oracle Reports 10g., Development of Oracle Forms and Store programs, Migration of Oracle SQL Forms 3.0 to Oracle forms 10g, Task allocation for team members and Task tracking., Solving technical problems faced by team., Fixing of critical issues reported by QA team., Creating the backend batch programs., Developed the form template and Menu for the standard of the application. Big Ticket-PS, N2 Enhancements, Dev 04 - 12/2007, Pearson Education, US, Oracle 9i SQL, PL/SQL, Shell Scripts, Noida, GERS Enterprise1 (Big Ticket) Application is a very Powerful and Intelligent Retailing Product. It covers almost all the basic modules of Retailing, beginning with Merchandising Hierarchy & Item Maintenance and continuing through Finalizing & Manual Daily Balancing. GERS–Bernie’s is the enhancement of the existing system developed. GERS Enterprise1 (Big Ticket) Application is a very Powerful and Intelligent Retailing System. GERS-PS is for Upgrading the existing system to 10g(web based)., Team handling status preparation and preparing the billing report., Module design, Writing the existing RF Objects to Oracle Forms (10g) and Data base objects.
IKEA India, Country Solution Responsible for Sales Applications, 19, 12, 5, 7, iSell, IBES implementation, XS Stores, iSOM/CFB, Product Owner course in Udemy, PowerBI course in Udemy, Basic exposure in Google BigQuery and Looker Studio, End to end application integration with iSell, Centiro and ZUPER for selling services, Business Transformation, Transition Lead offshore/onsite, Agile Software Development, Continuous Process Improvement, Global IT Delivery Model, Multi-Vendor Environment Services Facilitation, Analytical Thinking, Objective Decision Making, IKEA, Sweden, Direct Line Group (DLG), UK, RBS, UK, Wolters Kluwer, US, ESCALATE, US, GERS, US