Open To Work
Rahul Chauhan
Faridabad
Work Preference
Summary
Detail-oriented Sales Manager with over 8 years and 2 months of experience in B2B, B2C, Channel Sales, IT product and Services, Franchise/ Channel Sales, Ad sales, FCT and NFCT sales, Customer Relationship management,Sales,Marketing,Business Development, Channel Development, Distribution Management, Key Accounts Management, Client Servicing, Relationship Management, Strategic Planning, Team Management,B2B business
Overview
1
1
Certification
9
9
years of professional experience
Work History
Account Manager
Hindustan Times Shine.com
Noida, Gurgaon
05.2025 - 05.2026
- Hunt for new client, B2B, SME, Key account management, responsible to handle the existing clients, creating and managing the pipeline, Client servicing, Client relationship management, Cross Selling and building healthy relationship with the client and responsible for achieving the assigned target.
- Managed client relationships to ensure satisfaction and retention.
- Coordinated marketing campaigns to promote various services offered.
- Managed multiple accounts simultaneously while meeting deadlines.
- Demo and presentations to the clients
- Maintained accurate records of all customer interactions in the CRM system.
Account Manager
BIG FM
Gurgaon
10.2024 - 05.2025
- Handling the Portfolio account, New Business Development, FCT and NON FCT sales, Media Sales, Event, Exhibitions collaboration with the New Media Partners.
- B2B Sales, Retail Sales, Adsales, Revenue through Events
- Coordinated marketing campaigns to promote various services offered.
- Collaborated with cross-functional teams to align on project goals.
- Maintained detailed records of client interactions and project progress.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Acted as main point of contact in matters relating to client concerns and needs.
Area Sales Manager
Securitas
Faridabad
02.2024 - 09.2024
- Business development - Corporate Sales, New acquisition, P&L strategy, Customer Service - Upselling, Cross Selling, Maintaining healthy relationship with stakeholders and clients, ensuring timely service.
- Selling the Service and Products, managing the KRA's and ensuring smooth business operation in the territory.
- Collaborated with teams to deliver tailored security solutions.
- Managed client relationships to ensure satisfaction and retention.
- Developed sales strategies to increase regional market share.
- Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
Area Sales Manager
Vodafone Idea (VI)
Delhi NCR
08.2022 - 12.2023
- Work as The Area Sales Manager for Gurgaon and Faridabad location, looks after the channel expansion, Channel Expansion in the territory, responsible for B2C and B2B sales targets for the DSA and Mini outlet.
- Responsible for managing the attrition, recruitment and performance for the team and support in training and day to day KRA.
- New Channel Expansion
- Corporate Sales was 70% and Retail Sales was 30%. Monthly Target was 4 lakh per channel and total Target was 12 lakh per months.
- Developed sales strategies to increase regional market share.
- New C
- Managed client relationships to ensure satisfaction and retention.
- Provided training and support for sales representatives in the area.
- Analyzed competitor offerings to refine sales tactics and approaches.
- Conducted market research to identify new business opportunities.
- Implemented promotional campaigns to boost product awareness and engagement.
Senior Enterprise Sales Officer
Reliance Jio Infocomm Ltd.
Delhi NCR
04.2018 - 07.2022
- Corporate Sales, Hunting and Farming, Key account management, Customer Service, Up-selling and Cross-selling, Collaborative Marketing.
- Working in Jio is a completely new experience, where my core focus is on acquiring new clients (Corporates Sales), Servicing and cross selling the existing clients, Retention and after sales services.
- It required an up-to-date knowledge of core business and in-depth knowledge of latest technologies and trends.
- During my 5 years in Jio, I learned to adapt myself in changing business conditions.
- My job role in Jio is to deal with B2B business, basically dealing with all Jio products (ILL, Broadband, Corporate and Individual simcards, SIP, IT Softwares and providing after sales services.
- Key Account management is also a part of my profile, for the accounts we are dealing with.
- Having a wide base of Product experience such as Broadband, Internet Lease Line, SIP Trunk, IT Softwares like M365, Facebook and bundled Whatspp and Mobility.
Premium Relationship Manager
Reliance Jio Infocomm Ltd.
Delhi NCR
03.2017 - 03.2018
- Worked as Premium Relationship Manager for the company.
- Retail Sales - Acquisition of new customer, High net worth Individuals, after sales support and services.
- Ensuring timely testing for the new product and services launched by the company through Affiliate marketing, events and Partner marketing.
- Managed premium customer accounts to enhance service experience and satisfaction.
- Negotiated terms and conditions with external partners and vendors for procuring cost effective solutions.
- Collaborated with internal teams such as marketing, operations, legal to ensure quality standards are met during product launches.
Education
MBA/PGDM - Sales, Human Resource
Asia-Pacific Institute of Management
New Delhi03-2017
B.A - Political Science, Geography
Mahatma Gandhi Kashi Vidyapith
Varanasi04-2014
XIIth - English
Vidya Mandir Public School, C.B.S.E.
04-2011
Xth - English
Vidya Mandir Public School
Faridabad04-2008
Skills
- Corporate Sales
- Sales negotiations
- Relationship building
- Market forecasting
- Client relations
- Networking skills
- National accounts
- B2B sales strategy
- Cross selling techniques
- Account servicing
- Pipeline management
- Retail Sales
- Enterprise Sales Officer
- Sales
- Marketing
- Business Development
- Distribution Management
- Key Accounts Management
- Client Servicing
- Relationship Management
- Strategic Planning
- Team Management
- B2B business
- Franchisee Management
- Channel Sales
- Channel Management
- Franchisee Development
- Software ie SFDC, M365, Salesforce, Dynamic365
Certification
- Sales Certificate
- Time management for manager
- Building Customer Loyalty
Languages
- Hindi
- English
Projects
Reliance Jio Fiber Rollout and Market Testing, Coordinating with Vendors to expand the fiber in the local markets by getting approval for them and simultaneously testing the Fiber product by giving demos to local clients in Delhi NCR.
Total Work Experience
8 Years 2 Months
Timeline
Account Manager
Hindustan Times Shine.com
05.2025 - 05.2026
Account Manager
BIG FM
10.2024 - 05.2025
Area Sales Manager
Securitas
02.2024 - 09.2024
Area Sales Manager
Vodafone Idea (VI)
08.2022 - 12.2023
Senior Enterprise Sales Officer
Reliance Jio Infocomm Ltd.
04.2018 - 07.2022
Premium Relationship Manager
Reliance Jio Infocomm Ltd.
03.2017 - 03.2018
MBA/PGDM - Sales, Human Resource
Asia-Pacific Institute of Management
B.A - Political Science, Geography
Mahatma Gandhi Kashi Vidyapith
XIIth - English
Vidya Mandir Public School, C.B.S.E.
Xth - English
Vidya Mandir Public School