Chetan Arya
Rohtak
Summary
Dynamic hospitality professional with extensive experience at Bakerslive Cafe, excelling in guest satisfaction and service efficiency. Proven ability to enhance team collaboration and resolve conflicts effectively. Skilled in menu knowledge and bar operations, consistently delivering exceptional customer assistance in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Senior Steward
Bakerslive Cafe
Rohtak
04.2025 - Current
- Here I learnt how to deal with instant crowd, dedicated a lot of time to maintain guest satisfaction.
- Kept my eyes open on small details.
- Collaborated with team members to enhance service efficiency during peak hours.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Well still I'm learning new things in bar area.
Senior Steward
The Malabar Restaurant
Rohtak
06.2024 - 02.2025
Here I was improving communication skills and guest handling.
Steward
Hospitality. MAHARAJA HOTEL AND BANQUET.
Rohtak
11.2023 - 04.2024
- Here I was put into banquet hall, room service, restaurant and order pick up boy. So basically I got to know different department.
Steward
Hotel and Banquet. THE RIVAAJ
Rohtak
04.2023 - 10.2023
- Mainly I was put into banquet parties.
Education
Govt. Senior Secondary School
RohtakSkills
- Guest satisfaction
- Menu knowledge
- Service efficiency
- Bar operation
- Conflict resolution
- Time management
- Customer assistance
- Teamwork
Timeline
Senior Steward
Bakerslive Cafe
04.2025 - Current
Senior Steward
The Malabar Restaurant
06.2024 - 02.2025
Steward
Hospitality. MAHARAJA HOTEL AND BANQUET.
11.2023 - 04.2024
Steward
Hotel and Banquet. THE RIVAAJ
04.2023 - 10.2023
Govt. Senior Secondary School