TEAM COACH
Project Oversight: Managed end-to-end execution of client tickets, ensuring timely delivery and alignment with client requirements.
Client Support: Provided expert support and consultation to clients, resolving issues and enhancing their overall experience with our solutions.
Process Enhancement: Identified and implemented process improvements to streamline operations and boost efficiency.
Team Coordination: Worked closely with cross-functional teams to achieve project goals and deliver high-quality results.
Reporting and Analysis: Prepared detailed reports and conducted data analysis to inform decision-making and track project performance.