CHINMAYA DAS
Nayagarh
Summary
Seasoned Collection Manager with background in overseeing collection operations and ensuring regulatory compliance. Strengths include strong leadership, negotiation skills, and ability to improve debt recovery rates. Demonstrated success in implementing strategies that enhance operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Collection Manager
AXIS BANK LTD.
PURI
05.2023 - Current
- Assigned over all collection and portfolio management across the bucket with a well trained team of 12 CRE and 2 Team Leader.
- Looking after 4 district of costal Odisha like Puri,Nayagarh,Khurda and Balasore with seating location Puri .
- Accountable for reducing Delinquency for assigned Locations of Tractor Loan portfolio.
- Coordinate with all team members including Vendors for best result in all aspect of recovery and collection.
- Ensure allocation of portfolio on the basis of geography and Vintage, Daily Recon of payments, Receipt book checking, Adherence to Code of Conduct, Audit ratings, Daily monitoring of collections team and portfolio.
- Repossession management by coordinating with Repo Agency .
- Liquidisation of Repo stock through vendor channel or through buyer directly.
- Training and recruitment of new manpower.
- Responded to customer inquiries about billing issues, account status, and payment options.
- Collaborated with legal department to initiate litigation against delinquent customers when necessary.
- Conducted periodic audits of customer accounts for compliance purposes.
Branch Manager
SHRIRAM FINANCE LTD.
Nabarangpur
01.2012 - 04.2023
- Assigned a team for Commercial Vehicle business expansion, portfolio management, collection follow up and customer retention.
- Responsible for used vehicle and new vehicle finance along with cross selling like Personal loan, Business Loan, LI and GI and investment products.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Maintaing portfolio of vehicle loans ,farm equipment and machinery loans including collection and Recovery.
Education
B.Sc - Chemistry Hons.
Nayagarh Autonomous College
Nayagarh03-2012
+2 science -
P.S College
Khandapara03-2009
10th -
R.C High school
Khandapara05-2007
Skills
- Portfolio management
- Delinquency reduction
- Collection strategies
- Repossession management
- Vendor coordination
- Customer communication
- Compliance audits
- Data analysis
- Customer relationship management
- Negotiation skills
- Legal compliance awareness
- Portfolio monitoring
- Team leadership experience
Languages
- English
- Hindi
- Odia
Hobbies and Interests
- Browsing Internet
- Watching
- Visiting New Places
Disclaimer
I do hereby declare that the above mentioned details are true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 06/26/92
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Area Of Exposure
- Good communication skill in the field of marketing and Finance.
- Proficient and well experienced in Vehicle finance sector with near about 12 years of experience.
- Efficient in Product management, Market survey and Market analysis.
- Skilled and well experienced in Team management.
Languages
English
Beginner
A1
Hindi
Beginner
A1
Odia
Beginner
A1
Timeline
Collection Manager
AXIS BANK LTD.
05.2023 - Current
Branch Manager
SHRIRAM FINANCE LTD.
01.2012 - 04.2023
B.Sc - Chemistry Hons.
Nayagarh Autonomous College
+2 science -
P.S College
10th -
R.C High school