CHIRANJIT MONDAL
Summary
Results-driven professional with expertise in delinquency management and cross-functional leadership across Ujjivan Small Finance Bank, BHFL, ICICI Bank, and Axis Bank. Demonstrated ability to enhance portfolio risk control and implement effective customer retention strategies. Strong analytical and creative problem-solving skills applied in fast-paced environments to deliver impactful solutions.
Overview
17
17
years of professional experience
Work History
Area Collection Manager - AVP
Ujjivan Small Finance Bank
2024.11 - Current
Area Collection Manager - Sr. Manager
Bajaj Housing Finance Limited
2023.08 - 2024.11
DSMG RM
ICICI Bank Ltd
2022.12 - 2023.08
Area Collection Manager
Axis Bank Ltd
Kolkata
2021.12 - 2022.12
Center Manager - Collection
Axis Bank
2019.06 - 2021.12
Gold Loan Operations & Collection
Axis Bank
2015.06 - 2019.05
Assistant Manager - Loan Operations
Axis Bank
2012.01 - 2015.05
Branch Head
Manappuram Finance Ltd.
2011.05 - 2012.06
Assistant Branch Head
Manappuram Finance Ltd.
2010.10 - 2011.05
Junior Officer
Manappuram Finance Ltd.
2010.05 - 2010.09
MIS Operator
Dayawati Traders (HUL RS Point)
2009.01 - 2010.05
Education
B.Com -
Calcutta University
2008-01
Higher Secondary -
WBCHSE
2005-01
Skills
- Delinquency & NPA Management
- Portfolio Risk & Compliance Control
- Cross-Functional Leadership
- Agency & Team Management
- Customer Retention & Negotiation Strategy
- Operational Excellence & Audit Readiness
- Proficient in MS Office Suite (Excel, Outlook, Word, PowerPoint)
- Knowledge of Financial Accounting & Banking Systems
- Operating Systems: Windows 7 and later versions
Accomplishments
- Spearheaded regional recovery operations, managing a ₹150 Cr loan portfolio with consistent reduction in SMS/NPA levels.
- Led a high-performing team of 40 collection professionals across three states, ensuring adherence to compliance and audit standards.
- Implemented region-wide SARFAESI recovery strategy, improving legal resolution timelines by 20%.
- Streamlined agency management and improved recovery efficiency through structured field operations and MIS tracking.
- Enhanced customer resolution and retention rate by 10% through proactive communication and settlement strategies.
Personal Information
- Date of Birth: 06/08/87
- Nationality: Indian
- Marital Status: Married
- Religion: Hinduism
Languages
- English
- Bengali
- Hindi
Disclaimer
I hereby declare that all the information furnished above is true and correct to the best of my knowledge and belief.
Timeline
Area Collection Manager - AVP
Ujjivan Small Finance Bank
2024.11 - Current
Area Collection Manager - Sr. Manager
Bajaj Housing Finance Limited
2023.08 - 2024.11
DSMG RM
ICICI Bank Ltd
2022.12 - 2023.08
Area Collection Manager
Axis Bank Ltd
2021.12 - 2022.12
Center Manager - Collection
Axis Bank
2019.06 - 2021.12
Gold Loan Operations & Collection
Axis Bank
2015.06 - 2019.05
Assistant Manager - Loan Operations
Axis Bank
2012.01 - 2015.05
Branch Head
Manappuram Finance Ltd.
2011.05 - 2012.06
Assistant Branch Head
Manappuram Finance Ltd.
2010.10 - 2011.05
Junior Officer
Manappuram Finance Ltd.
2010.05 - 2010.09
MIS Operator
Dayawati Traders (HUL RS Point)
2009.01 - 2010.05
B.Com -
Calcutta University
Higher Secondary -
WBCHSE