DANIEL RAJ T
Chennai
Summary
Highly accomplished Supply Chain Manager with 7 years of experience in Logistics, Last-Mile Delivery, and Warehousing. Recognized as a 0 to 1 expert, proven in setting up supply chain operations from scratch, scaling processes, and driving cost-efficient execution with minimal Capex. Adept at leading large teams, optimizing resources, and collaborating across Product, Finance, Sales, Legal, and Category teams to deliver on aggressive business goals in fast-paced, high-growth environments.
Overview
7
7
years of professional experience
Work History
Cluster Manager II
Zepto
Chennai
10.2024 - 05.2025
- Launched & stabilized 10 new dark stores, expanding Chennai cluster operations to 15 fully functional stores within 8 months.
- Directed and coached 15 Store Managers, ensuring smooth last-mile delivery, logistics, and order fulfillment.
- Partnered with Product, Finance, Sales, Legal, and Category teams to establish new-city logistics processes and sustain BAU operations.
- Improved packing productivity from 110 to 190+ units per hour through real-time analytics and process optimization.
- Optimized key KPIs – FM%, inventory hygiene, manpower efficiency, and shrinkage – meeting aggressive operational targets.
- Reduced Defect Quality (DQ) from 1.2 to 0.5 using Kaizen methodologies, improving accuracy in storage and packing.
- Acted as the strategic bridge between execution & leadership, ensuring alignment of city operations with company strategy.
FC Manager
Zomato Hyperpure Pvt Ltd
Chennai
08.2021 - 10.2024
- Scaled FC operations from 34,000 sq. ft. to 100,000 sq. ft., driving capacity expansion and efficiency improvements.
- Oversaw cold chain management & inventory flow, reducing Cost per Kg (CPK) from 8.3 to 5.5, while improving OTIF from 63% to 85%.
- Partnered with Finance & Sales on budget forecasting, manpower planning, and logistics optimization.
- Designed and deployed employee training modules, improving workforce productivity and retention.
- Built weekly P&L dashboards for leadership, enabling faster, data-driven decision-making.
Team Leader
Flipkart, Ekart Logistics
Chennai
10.2020 - 07.2021
- Managed end-to-end hub operations, ensuring SLA adherence and compliance with delivery metrics.
- Oversaw cash closure, RVP adherence, and fraud control, safeguarding revenue and compliance.
- Achieved 100% closure on delivery issues, using PACMAN portal to enhance operational visibility.
- Ranked 3rd Nationwide for operational performance during Flipkart’s Big Billion Days.
Senior Associate
Operations | Rivigo Logistics
Chennai
06.2018 - 04.2020
- Directed inventory control & appointment-based deliveries across clusters.
- Implemented Kaizen-driven improvements, reducing delivery errors and enhancing warehouse utilization.
- Conducted productivity pilots, boosting manpower efficiency and logistics fluidity.
Education
MBA - Logistics & Supply Chain Management
Madras University
03-2021
BE - Mechanical Engineering
Jeppiaar SRR Engineering College
05-2018
Skills
- End-to-End SCM & Logistics Management
- 0 to 1 Process Setup & Scaling
- Minimal Capex Operations & Cost Optimization
- Cross-Functional Collaboration
- Advanced Data Analysis
- Warehouse & Last-Mile Operations
- Inventory & Vendor Management
- Capacity & Manpower Planning
- Team Management & Leadership Development
Projects
Mall Delivery Optimization – Reduced delivery failures by restructuring routes & partner allocation. Appointment Delivery – Improved turnaround for time-slot consignments by 18%. Manpower Productivity Boost – Enhanced LIPH via layout redesigns & optimized shift scheduling. Summer Quality Project – Ensured <2% rejection rate in perishable handling during peak summer. RLP Initiative – Increased warehouse storage capacity by 20% through revised layout planning.
Accomplishments
- Founder’s Award (2023) – Recognized for outstanding service recovery during Chennai floods.
- Best Employee Award – Q2 & Q4 (2018, 2019).
- DON Award – Chennai Cluster – For Operational Excellence.
- Flipkart Nationwide Ranking – 3rd place during Big Billion Days (2020).
- Maintained >99.5% Fill Rate for 6 consecutive months, earning recognition from company leadership.
Timeline
Cluster Manager II
Zepto
10.2024 - 05.2025
FC Manager
Zomato Hyperpure Pvt Ltd
08.2021 - 10.2024
Team Leader
Flipkart, Ekart Logistics
10.2020 - 07.2021
Senior Associate
Operations | Rivigo Logistics
06.2018 - 04.2020
MBA - Logistics & Supply Chain Management
Madras University
BE - Mechanical Engineering
Jeppiaar SRR Engineering College