Ms Excel
Darshan I P
Sales Associates
Kozhikode,KL
Summary
Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Officer
Homesworld
12.2019 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about our Products and the service the we provide.
- Managed accounts to retain existing relationships and grow share of business.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Supervised, trained and mentored staff of 4, resulting in consistent team achievement.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Trained junior sales staff, mentoring them on best practices and strategies for success.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Implemented cross-selling techniques within the team that significantly increased average transaction value.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
- Streamlined sales processes by implementing efficient CRM systems and tools.
- Researched target market and identified customers' unique needs to suggest suitable products.
Sales Officer
PromoteN
01.2019 - 10.2019
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Boosted sales performance by identifying and targeting high-potential leads.
- Analyzed competitors'' offerings, adjusting sales tactics to maintain a competitive edge.
- Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Organized promotional events and interacted with community to increase sales volume.
Education
MBA - Marketing And Finance
Seshadhripuram Institute of Management Studies
Bengaluru, India 04.2001 -
Bachelor of Commerce -
Sree Narayanguru College
Calicut 04.2001 -
Higher Secondary -
J.D.T ISLAM Higher Secondary School
Calicut 04.2001 -
High School -
J.D.T ISLAM IQRAA ENGLISH MEDIUM HIGH SCHOOL
Kozhikode, India 04.2001 -
Skills
Lead development
Brand building
Relationship building
Sales planning
Team collaboration
Sales reporting
Effective negotiation
Cold calling
Client retention
Market research
Lead generation
Sales forecasting
Data analysis
Objection handling
Brand representation
Pipeline management
CRM software proficiency
Strategic prospecting
Target setting
Customer relationship management
Account development
Cross-selling techniques
Customer service
Decision-making
Interpersonal and written communication
Client development
Systems and software expertise
Product knowledge
Accomplishments
- Supervised team of 4 staff members.
- Documented and resolved Product issues which led to which lead to increase sales.
- Achieved 100% result by completing task with CRM Software
- Use of CRM software (Zoho CRM) in keeping track of customers, cold calling and deals
- Achieved 100% through effectively helping teammates with closing orders.
- Collaborated with team of 4 in introducing new products based on market trends.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
CRM Software
Ms Word
Languages
English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Timeline
Sales Officer
Homesworld
12.2019 - Current
Sales Officer
PromoteN
01.2019 - 10.2019
MBA - Marketing And Finance
Seshadhripuram Institute of Management Studies
04.2001 -
Bachelor of Commerce -
Sree Narayanguru College
04.2001 -
Higher Secondary -
J.D.T ISLAM Higher Secondary School
04.2001 -
High School -
J.D.T ISLAM IQRAA ENGLISH MEDIUM HIGH SCHOOL
04.2001 -