Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Certification
Interests
Timeline
CustomerServiceRepresentative

DARSHAN PATIL

DEPUTY MANAGER
THANE

Summary

A astute performer with overall 16+ years of experience in Operations , Marketing & Sales, Relationship management & Team Management.

Diligent and dedicated Deputy Manager with 11+ years of experience in the Media Industry & 6 years in Banking + Insurance sector. Excellent interpersonal and communication skills. Dynamic and determined with exceptional leadership qualities. Proven performer with excellent track records in overall experience. Good hands on INVENTORY MANAGEMENT - MATERIAL AUDITS / PAN INDIA CO-ORDINATION / COMPLIANCE MANAGEMENT / STANDARDS NORMS & PROCESS.

Overview

15
15
years of professional experience
16
16
years of post-secondary education
1
1
Certification

Work History

Deputy Manager

The Times Of India
Mumbai
03.2011 - Current
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Assumed senior management workloads in absence of general manager to maintain operations continuity.
  • Maximized resource utilization during innovation print projects to uphold strict budget targets.
  • Maintained, documented and presented progress reports to leaders.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Handled compliance issues in absence of seniors.
  • Training & educating agencies to upload the creatives on company's web portal.
  • Handled disputes of team members with solutions provided.

Business Development Manager

HDFC LIFE INSURANCE LTD.
Thane
05.2008 - 02.2011

PRODUCT - INSURANCE SALES & OPERATIONS


  • Recruitment of Financial Consultants through carious sources.
  • Training & mentoring of financial consultants to achieve financial goals.
  • Organizing promotional events in residential & commercial premises for achieving financial goals & targets.
  • Customer acquisition through social network of financial consultant.
  • Analyzing market segment & planning promotional activities to help financial consultant to achieve there goals.
  • Penetration of new products by selling them to existing customers.
  • Organizing promotional events at schools to convert teachers into financial advisors.
  • Studying various competitor products for gaining market knowledge & selling as per the scenario.

Team Leader

ICICI BANK
Thane
01.2007 - 04.2008
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Initiated timely response to emails, messages and written correspondence.
  • Assisted with new hire processing and existing training programs.
  • Coordinated weekly meetings for internal and external groups.
  • Participated in cross-functional team-building activities.
  • Supported office business development and customer service.
  • New company acquisitions for salary accounts.
  • Recruitment of sales executives, KYC Training & product knowledge to sales executives.
  • Handling branch affairs regarding financial 7 account activation issues.
  • handling operations process from logins till account activation.
  • Cross selling of Personal loans, insurance, Recurring deposits, Fixed deposits,etc.

Education

Post Graduation Diploma in Business Management - Business Administration And Management

Welingkar's Institute of Management - Mumbai
Mumbai
04.2013 - 05.2015

B.Com - Commerce

University of Mumbai
Thane
03.2002 - 03.2005

HSC - COMMERCE

University of Mumbai
Thane
03.2000 - 03.2002

S S C - Primary Schooling

Maharashtra Board
Thane
04.1991 - 04.2000

Skills

    Operations management

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Accomplishments

  • Supervised team of 4 staff members from last 3 years.
  • Documented and resolved uploading advertisements issues which led to 100% online uploading ads on company's portal.
  • Achieved an AWARD for assigning maximum number of Advertisement Assignments for DIWALI FESTIVAL.
  • Achieved an appreciation from seniors by introducing Marathi Translator Voice Typesetting method for Company's Marathi Newspapers Translation tasks.
  • Have been appreciated & got recognition as a leader by TEAM for receiving 1st DE ratings 2015 in a team for the very first time in MH Team.
  • Resolved advertisement issues by educating agencies for uploading all the ads on web portals.
  • Achieved 200% of target by completing Insurance contest with accuracy and efficiency in HDFC LIFE.
  • Achieved 400% of target by winning Insurance contest for flying singapore in HDFC LIFE.

Additional Information

Ready to work on any given platform on any given task, just a shadowing of one or two months & ready to deliver. Always ready to accept the challenges & complete it with all the possible efforts. Very much Balanced, Guided & Adaptable with organizational work culture. Have also worked with companies like Hindustan times, Print House & Standard Chartered in early days of my career.

Software

EXCEL

WORD

POWER POINT

Certification

Post Graduation Diploma in Business Management

Interests

Sports, Travelling, Photography, Social Media Marketing, Music, Outdoor activities, Dancing

Timeline

Post Graduation Diploma in Business Management

04-2015

Post Graduation Diploma in Business Management - Business Administration And Management

Welingkar's Institute of Management - Mumbai
04.2013 - 05.2015

Deputy Manager

The Times Of India
03.2011 - Current

Business Development Manager

HDFC LIFE INSURANCE LTD.
05.2008 - 02.2011

Team Leader

ICICI BANK
01.2007 - 04.2008

B.Com - Commerce

University of Mumbai
03.2002 - 03.2005

HSC - COMMERCE

University of Mumbai
03.2000 - 03.2002

S S C - Primary Schooling

Maharashtra Board
04.1991 - 04.2000
DARSHAN PATILDEPUTY MANAGER