Davinder Singh
Tarn Taran Sahib
Summary
Empathetic Customer Care Executive known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, customer relationship management, and communication technologies. Excel at using active listening, patience, and adaptability to ensure positive customer experiences and resolve concerns swiftly.
Overview
2
2
years of professional experience
Work History
Customer Care Executive
Teleperformance Global Services Private Limited
Mohali
08.2022 - 08.2024
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Gathered customer feedback and reported it to management for further action.
- Enhanced customer service delivery by implementing feedback received from customer surveys.
Education
BBA - Banking & Finance
USB, Chandigarh University.
Gharuan, Mohali. 07-2022
Skills
- Performance Improvement
- Customer Support
- Teamwork and Collaboration
- Organizational Skills
- Effective Communication
- Active Listening
Languages
Punjabi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Customer Care Executive
Teleperformance Global Services Private Limited
08.2022 - 08.2024
BBA - Banking & Finance
USB, Chandigarh University.
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