DAVIS CHARLES
Channel Head
Bengaluru
Summary
Dynamic professional with over 10 years of experience driving revenue growth and operational excellence in the hospitality, retail, and co-living sectors. Recognized for a proactive approach and goal-oriented mindset, complemented by exceptional time management and problem-solving capabilities. Reliable and adaptable, with a proven ability to swiftly acquire and implement new skills. Dedicated to fostering team success and advancing organizational objectives through strong communication skills and a commitment to continuous improvement.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Channel Head (SBC & Catalogue)
WILDCRAFT INDIA
09.2024 - Current
- Leadership: Directing sales operations and a high performance team to dominate the market.
- Established Revenue Growth: Identifying new revenue streams and closing large-scale corporate gifting partnerships and brand collaborations.
- Operational Optimization: Spearheading business expansion and refining sales processes for maximum profitability.
Business Development Manager (South & West)
ELIOR INDIA
12.2023 - 05.2024
- Infrastructure Design: Architected the inside sales framework and trained teams to drive rapid regional scaling.
- Communication Strategy: Developed high-conversion pitching scripts and multi-channel engagement strategies to align with corporate goals.
- Generated new business with marketing initiatives and strategic plans..
- Negotiated and closed long-term agreements with new clients in assigned territory.
Senior Sales Manager
TREEBO HOTELS
06.2023 - 10.2023
- Strategic Accounts: Managed key corporate prospect accounts and secured PAN-India contracts.
- Partner Relations: Maintained critical hotel partner connections to ensure inventory sustainability.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success and Increased sales by 10%.
Senior Business Development Manager
OLIVE
01.2021 - 06.2023
- Start-up Scaling: Led the complete sales operations setup during the organization's critical start-up phase.
- Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
- Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
- Increased sales revenue by strategically identifying and pursuing new business opportunities and increased hotel occupancy to 90% within 03 months.
Sales Manager
JW MARRIOTT / FOUR SEASONS / MARRIOTT
01.2017 - 09.2020
- Yield Management: Leveraged revenue management techniques to negotiate high-margin contracts and enhance financial performance.
- Market Dominance: Successfully secured the largest Outside Development Contract (ODC) in the hotel's history(4000 pax), and achieved the year's highest APC.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Education
Bachelor of Hotel Management - Hotel Management
T. John College of Hotel Management
Bangalore, India2015
Skills
Market Intelligence
Relationship Management
Contract Negotiation
Team Mentorship
Data-Driven Sales Strategy
Timeline
Channel Head (SBC & Catalogue)
WILDCRAFT INDIA
09.2024 - Current
Business Development Manager (South & West)
ELIOR INDIA
12.2023 - 05.2024
Senior Sales Manager
TREEBO HOTELS
06.2023 - 10.2023
Senior Business Development Manager
OLIVE
01.2021 - 06.2023
Sales Manager
JW MARRIOTT / FOUR SEASONS / MARRIOTT
01.2017 - 09.2020
Bachelor of Hotel Management - Hotel Management
T. John College of Hotel Management