Alanwar Radzin

• Assessed financial status and credit reports of 200+ applicants monthly using digital tools, ensuring a 95% loan approval rate through thorough evaluation processes.
• Processed and verified 150+ digital credit applications monthly, maintaining 99% accuracy in identity, employment, and income verification through robust online systems.
• Upsold digital banking products and health insurance coverage on 70% of approved loans by effectively identifying customer needs, significantly enhancing protection and satisfaction.
• Managed customer inquiries via phone and online platforms, achieving a 90% satisfaction rating by resolving issues promptly and accurately through digital service.
• Achieved an 85% loan approval rate by utilizing digital assessment tools to thoroughly evaluate creditworthiness and provide personalized loan options, closing an average of 85 digital loans per month through efficient online platforms.

• Worked on Data migration and completed the task efficiently.
• Coordinated and implemented the Travel Requisition app.
• Managed and coordinated the original files to the vendor.
• Coordinated with external and internal audits for verification of the current loan documents.

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• Mailed customers on the update status of the cargo.
• Coordinated the quotation price on specific consignment of shipper.
• Coordinated with customers for updating documentation related to cargo status.

• Coordinated Do (delivery order) release.
• Checklist verification in import and export process.
• Aided customers in verification of pallet number.
• Flight arrival time intimation mail to customers.