Dynamic Key Account Manager with 5 years of professional experience, including 4 years in the e-commerce sector. Proven expertise in managing high-value accounts and optimizing client relationships through data-driven insights. Adept at advanced Excel analytics (including PivotTables, SUMIFS, VLOOKUP) and Power BI dashboard development for real-time reporting and strategic decision-making. Skilled in boosting client satisfaction and retention by developing actionable insights and presenting performance metrics in clear, engaging formats.
• Analyzing creditworthiness of client and verifying loan applications.
• Monitoring the field staff for timely collection.
• Maintaining cash book and other records at branch level ensuring tally of all accounts.
Analysed E-commerce Sales data created a interactive dashboard using power Bi
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