Summary
Overview
Work History
Education
Skills
Achievements
Personal Information
Certification
Languages
Accomplishments
Declaration
Timeline
Generic

Debasis Panda

Bhubaneswar

Summary

Dynamic Key Account Manager with 5 years of professional experience, including 4 years in the e-commerce sector. Proven expertise in managing high-value accounts and optimizing client relationships through data-driven insights. Adept at advanced Excel analytics (including PivotTables, SUMIFS, VLOOKUP) and Power BI dashboard development for real-time reporting and strategic decision-making. Skilled in boosting client satisfaction and retention by developing actionable insights and presenting performance metrics in clear, engaging formats.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Manager - Swiggy

Job Role
Balasore, Odisha
10.2022 - 03.2025
  • Enrolling new restaurant business partners.
  • Negotiating on the commercials as per the operational costing and revenue generation as per the target set by the company.
  • Driving the growth by selling carousels and banners to the restaurant partner and working to increase their brand visibility.
  • Selling High Priority Slots for increasing the traffic and improving the listing on the customer application.
  • Providing the performance report to the restaurant partners and ensuring their retention for continuity of purchasing ads property.
  • Resolving the queries raised by the restaurant partners with the help of higher management.
  • Working on the menu and basic hygiene checks of restaurants to boost sales.
  • Driving the business growth of the portfolio.
  • Designing the best offers for the restaurant partners to get more customer traffic on their menu.
  • Monitoring the net promoter score to ensure a healthy relationship between the company and the restaurant partners.
  • Managed 4 Vendor Managers (off roll) to drive performance and achieve conversion target, ensuring consistent alignment with KPIs, process optimisation and real time problem solve of the restaurant partners.

Virtual Sales Account Manager

Swiggy (On payroll of Om Sons)
Bhubaneswar, Odisha
01.2021 - 10.2022
  • Responsible for 360degree growth of the city's top GMV sharing outlets.
  • Responsible for Companies Major Revenue part.
  • Responsible for all the projects given by Top Hierarchy.
  • Responsible for educating the business partner about Traffic Conversion and pulling them toward paid ads.
  • Taking care of entire Offline & Online Marketing for the cities which includes - BTL, Hoardings, in-app promotions like CPC, HP, Carousels.
  • Orders performance tracking on daily basis

Branch Leader

SATYA MicroCapital Limited
Dhenkanal, Odisha
02.2020 - 10.2020

• Analyzing creditworthiness of client and verifying loan applications.

• Monitoring the field staff for timely collection.

• Maintaining cash book and other records at branch level ensuring tally of all accounts.

Education

Master of Business Administration - in Marketing & Finance

DRIEMS (BPUT)
Cuttack, Odisha
2020

Graduation - in Commerce

Vyasanagar Autonomous College
Jajpur, Odisha
2018

Intermediate - in Commerce

Bhadrak Junior College
Bhadrak, Odisha
2015

Skills

  • Team Handling
  • Marketing initiatives
  • Power Bi Dashboard
  • Data Visualization
  • Key Account Management
  • Business Development
  • Revenue generation
  • Vendor management
  • Database Management
  • Business Intelligence and Analytics
  • Google Spreadsheet & Advance Excel

Achievements

  • Successfully Launched Swiggy in 5 Cities in Odisha. (Bhawanipatna, Bhadrak, Kendrapada, Dhenkanal & Angul)
  • Got 2 Times Highest NPS (Net Promoter Score) award in West Bengal Cluster.
  • Received a Pledge for Retaining the RPO Numbers In West Bengal Cluster.

Personal Information

Certification

  • Data Analysis using Microsoft Excel
  • Data Visualization with Microsoft Power Bi
  • Interactive Dashboard creation in Microsoft Power Bi

Languages

Odia
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2

Accomplishments

    Analysed E-commerce Sales data created a interactive dashboard using power Bi

Declaration

I hereby declare that the information presented in this resume is true and accurate to the best of my knowledge and belief.

Timeline

Sales Manager - Swiggy

Job Role
10.2022 - 03.2025

Virtual Sales Account Manager

Swiggy (On payroll of Om Sons)
01.2021 - 10.2022

Branch Leader

SATYA MicroCapital Limited
02.2020 - 10.2020

Master of Business Administration - in Marketing & Finance

DRIEMS (BPUT)

Graduation - in Commerce

Vyasanagar Autonomous College

Intermediate - in Commerce

Bhadrak Junior College
Debasis Panda