Data Analysis: Analyzing data to identify trends, patterns, and insights that guide informed business decisions. Developing and maintaining reports and dashboards to support business operations.
Manufacturing Expertise: I specialize in LED television and interactive flat panel manufacturing, enabling "Make in India" initiatives for global and Indian markets.
P&L Management: Analyzing the P&L for a 300Cr+ portfolio, enhancing profitability through process excellence and cost optimization.
Data-Driven Insights: Leveraged analytical tools to identify business blockers in customer engagement, operational execution, and China sourcing.
Lean & Six Sigma Application: Applied Six Sigma and Lean methodologies to streamline business processes and drive continuous improvement.
Strategic Sourcing: Analyzing sourcing strategy from China, ensuring cost-effectiveness while maintaining high-quality standards.
Customer Engagement & Operations Excellence: Enhanced customer satisfaction by refining business processes and ensuring flawless operational execution.Data Analysis: Analyzing d
Sr. Associate – Business Operation & Strategy
Betterplace
Gurugram
06.2023 - 09.2024
Company Overview: OkayGo, Key Clients: Unacademy, Ajio, ShareChat, IndustryBuying handeled by me as a Project Owner
Successfully onboarded major accounts including Unacademy and ShareChat to OkayGo
Responsible for setting up project processes and managing the Profit & Loss (P&L) for each project
Led end-to-end project execution, ensuring successful outcomes while managing and guiding the team
Managed multiple projects as a Project Manager, including audit and proctoring projects for clients like Mercer Mettl, Wipro, IndiaMART, and UrbanClap
OkayGo, Key Clients: Unacademy, Ajio, ShareChat, IndustryBuying handeled by me as a Project Owner
B2B partnership management with blinkit, Zepto, Swiggy, Zomato
Opening new zones in required cluster
Staff and employee management in allocated cluster
Organizing events for YULU with complete training for ground staff
Business Operations - Sr. Associate
Awign Enterprises Pvt. Ltd
Bangalore
08.2022 - 02.2023
Maintaining Client relationships for smoother Business operations with stakeholder Management
Leading the projects and taking new initiatives to drive additional revenue
Owned P&L of Digital Gig Vertical where I increased the GM and performance of projects
Leading the Project Managers by producing every flow, making the Business roadmap process while documenting the SOP's & showcasing performance dashboard for Client and internal resources which helped in motivating and incentivizing them
Project Owner of Critical Quality-based projects with the Moj/Sharechat Trust and Safety team and Unacademy Central audit team
Collaborating with the internal team and the 300-gig workforce to execute the project with quality and quantity
I Increased the project quality from 69% to 98% and maintaining the same on the regular basis
Team leadership of four internal resources
Business Operations - Associate
Awign Enterprises Pvt. Ltd
Bengaluru
09.2020 - 07.2022
Execution of multiple projects, including planning, execution infrastructure, client reports, resource management (400+ employees) and client relations
Delivering high-quality service on multiple projects for various clients and understanding the client's requirement to maintain the turnaround time across the service level agreement
Client accounts worked with Britannia, NAVI, Yocket, Unacademy
Understand client requirements and design creative prototypes according to specifications, Perform unit and integration testing with product team before launch, evaluate existing design, update and add new features for smooth running of app process
WOW Award, Achieved as a content operator., https://drive.google.com/file/d/1wSdS_t6hsHwJF6yhgF_5IxG5n3zlP04V/view?usp=sharing
GEM Award, By performing exceptionally well and increasing the revenue to 25 lakh., https://drive.google.com/file/d/1pT4HREsZXOrXiTWr25ZTHnfdQ9bS56Ks/view?usp=sharing
Languages
Bengali
English
Hindi
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
Lean Six Sigma Black Belt,
SEO:Keyword Strategy,
Operational Excellence,
Product and Project
Leadership