Debrup Das Karmakar
Sales
Ghatal
Summary
CAREER PRÉCIS 11+ years of accomplished experience in sales in the handset and telecom industry. Currently Serving as ASM Transsion Holdings. Proven ability in handling distribution, achieving month-on-month targets, coordinating with the central team, and effectively achieving the goals of the company within my scope. Expertise in guiding my team for a successful outcome and value addition. An effective communicator with excellent relationship-building and interpersonal skills. Deft in enhancing customer service level. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Transsion Holdings Ltd
, West Bengal
06.2022 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed strategy to increase sales and drive profits.
Channel Sales Manager
Sreema Electronics
09.2019 - 03.2022
- Distribution strategy & deployment
- Resolving Sales and Service related issues within the minimum timeline
- Problem-solving for all issues as a first liner that appears in the territory
- Drive maximum business in the market competing with other rivals
- Working on the retail universe to achieve strategic depth and width in distribution
- Generation Maximum Business is the main revenue of the company
- ACHIEVEMENTS:
- Entrepreneurship teaches a lot to struggle and survive in the hardest and toughest times
- Managing, developing and driving the business singlehandedly on various operations
- Gained strong relations and rapport in the market to generate a better business in terms of sales and services
- Most importantly being unsuccessful is not failure, and we need to keep up the spirit.
Assistant Manager
Transsion Holdings
, West Bengal
06.2017 - 08.2019
- Distribution strategy & deployment
- Create distribution strategy & deploy blueprint for respective geography
- Grow retail universe to achieve width in distribution
- To maintain Distributor life cycle, i.e
- Selection, onboarding, and performance evaluation, and to create sustainable partner models
- Corrective action planning basis distributor satisfaction survey score
- Order to replenishment cycle of fresh goods between retailer to distributor and warehouse to the distributor of respective geography and to Ensure availability at retail through adherence to placement norms
- To ensure visibility at retail through the optimum deployment of marketing elements
- To adhere to policies of infiltration, MOP adherence, and curtailing wholesale
- Facilitate recruitment, onboarding & mentoring
- Training & coaching team on processes, policies, soft skills, and IT systems
- ACHIEVEMENTS:
- Achieved Superstar award on the sixth month itself as Assistant Manager, RNR named “1520 ka Superstar” for achieving highest revenue and tertiary in West Bengal circle
- Achieved Star performer of the series for the growth of Tecno Business in 2nd quarter to 200%
- Achieved Outstanding Performer on the performance consistency throughout 2 years.
Assistant Territory Manager
Transsion Holdings
, West Bengal
08.2016 - 05.2017
- Ensure regularity on visits at the Selling Outlets and maintain the Placement norms of product placements as per RU and ASP at the retail outlet level and as well as the distributor level
- Checking the timely delivery of Transsionproducts (handset, accessories) in the outlets i.e
- Billing
- Assess & analyze competitors’ Sales and sales-related schemes in the outlet
- Placement of Transsion promotional materials in outlets at dominating positions
- Enhance seller’s involvement in selling Transsion products by retailer engagement program and scheme enrolments
- Provide a high level of Transsion`s product knowledge of retailers and ISDs, DSEs and SBs in outlets
- Inform, teach, instruct and control the level of sellers’ knowledge
- Involve the DSEs in the DSE scheme to enhance the sell
- Conducting motivational programs for Retailers, distributors, ISDs, SBs, and DSEs
- Acquiring new outlets
- Appointing a new distributor in a vacant area
- Responsible for OJT to the new joiners
- Responsible for promotional activities for new products
- ACHIEVEMENTS:
- Features no 1 TSM in the entire East for the DSE engagement program
- Got RNR named “Super Star Award” for achieving highest percentage in Smartphone placement norms for consecutive 3 months and highest revenue growth.
- Evaluated production levels, quality standards, and maintenance actions to identify and address operational problems and maintain targets.
- Assessed each location's individual and team performances, analysing data trends to determine best methods to improve sales results.
Regional sales officer
SAMSUNG IND, Samsung
07.2014 - 07.2016
- (West Midnapore) for Distribution and Channel Sales in the handset
- Accountabilities:
- Ensure adherence to the Beat plan for regularity on visits to the Sales Outlets
- Check for the Placement & timely delivery of Samsung in the outlets
- Assess & analyze competitor`s Sales in the outlet, to counter our products
- Enhance seller’s involvement in promoting Samsung products
- Provide a high level of product knowledge to retailers in outlets
- Inform, teach and instruct the level of sellers’ knowledge
- Acquiring a new outlet as per the assigned territory.
CSD
Airtel
09.2012 - 05.2014
- Trainee &recently assigned as SPOKE OFFICER Airtel
- (ROB) for the CSD section
- Accountabilities:
- Managing regular operations at the office and fast activation of connections across the territory
- Responsible for customer acquisition i.e
- Prepaid and postpaid connection activation
- MIS control to facilitate smooth working in the marketing while simultaneously providing required data to the marketing & sales team
- Ensuring brand visibility in the territory by adequate allocation of GSB, flex boards, banners, paintings, posters, etc
- ACHIEVEMENTS
- Increase of gross activation time in the territory from 9% to 22% within 2 months span of time & now featuring (tough BIO-MATRIC)
Education
SCHOLASTICS -
Jodhpur National University
01.2014
B.A -
Burdwan University
01.2012
Higher Secondary -
W.B.H.S.E
01.2009
S.E -
W.B.B
01.2007
MBA - Logistics Management
NMIMS
KolkataSkills
- Sales& Marketing in the telecom and handset industry
- Relationship management with key accounts for increasing a level of sales growth
- Ensuring customer satisfaction
- Act as a frontline interface between distributors, retailers, service teams, and customers To troubleshoot unresolved grievances and queries of individuals and corporate clients
- IT SKILLS
- Operating Systems: All Windows Versions and MAC
- Tools & Software: MS Office, Tally
- Computer Hardware: Diagnosis & Troubleshooting of Hardware
- Team Management
- Friendly, Positive Attitude
- Microsoft Office
- Planning & Organizing
- Supervision & Leadership
- Relationship Building
- Problem Resolution
- Reliable & Trustworthy
Additional Information
- Father’s Name: Mother’s Name: Date of Birth: Permanent Address: , LT.Buddheswar Das Karmakar LT.Sima Das Karmakar 09.04.1990 Ward No-5, Gombhirnagar Kamar-Para, Paschim Midnapore Ghatal, Pin-721212
Timeline
Assistant Manager
Transsion Holdings Ltd
06.2022 - Current
Channel Sales Manager
Sreema Electronics
09.2019 - 03.2022
Assistant Manager
Transsion Holdings
06.2017 - 08.2019
Assistant Territory Manager
Transsion Holdings
08.2016 - 05.2017
Regional sales officer
SAMSUNG IND, Samsung
07.2014 - 07.2016
CSD
Airtel
09.2012 - 05.2014
SCHOLASTICS -
Jodhpur National University
B.A -
Burdwan University
Higher Secondary -
W.B.H.S.E
S.E -
W.B.B
MBA - Logistics Management
NMIMS
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