Summary
Overview
Work History
Education
Skills
Languages
Document Details
Personal Information
Strengths
Notice Period
Hobbies and Interests
Disclaimer
Timeline
Generic

Deepak Kumar

Mumbai

Summary

To gain employment in a company that offers me an atmosphere to learn new technologies and implement them for the betterment of the company.

Overview

7
7
years of professional experience

Work History

Desktop Support Executive

Experis IT Services
08.2022 - Current

Remote Support Engineer

Cms IT Services
01.2021 - 04.2022

Technical Support Engineer

Karvy Innotech Pvt. Ltd.
12.2019 - 12.2020

Desktop Support Engineer

Nexus Computer Pvt. Ltd.
05.2017 - 11.2019

Education

Jetking Institute
Sewree
2018

Bachelor of Science -

Shri Vishwanath PG Collage, Avadh University Sultanpur
Uttar Pradesh
2016

Intermediate -

MSP University Allahabad
Uttar Pradesh
2013

High School
Uttar Pradesh
2011

Skills

  • Computer Assembling & Dissembling
  • Troubleshooting Hardware & Software Problem
  • Configure & Troubleshooting Computer & Laptop
  • Configure & Troubleshooting Printers
  • Installation & Configure Windows Operating System
  • Knowledge of system Re-image by Lan
  • Installation & Configure Drives & Antivirus
  • Update & Upgrade Windows Operation System
  • Software Installation & Removal
  • Printer Configure TCP/IP
  • Adding & Configure Various Devices to the System
  • Knowledge of Vpn software Forti Client and Global Protect software
  • Hand on experience Basic, Knowledge of Symantec and McAfee antivirus software
  • Installation of new desktop, laptop, printers of software as per requirement
  • Installation of Software like MS Office, Office 365 & other day to day require Software
  • Taking PST backup when needed and done data backup, migration
  • Supporting for issues related to application like Visual Studio, M Fund, Support, FOS and Bloomberg, installation etc
  • Basic knowledge of Plotter installation and configuration
  • Knowledge of Video conference connectivity
  • Managed and monitoring daily calls as a desktop engineer
  • Ultimate responsibility for ownership of all customers' incidents or logged services request
  • Providing prompt response to customers with clarifications their queries
  • Knowledge of Remote-control software in Team Viewer, Any Desk and Bomgar software
  • Knowledge of ticketing tools Services Now and Solvo
  • Hand on experience of Outlook Express 2016, Microsoft Outlook 365 Secure print Configuration
  • MEP Engineering software Installation and technical support AutoCAD, Revit and Navis work Manage software
  • Specially supported Architecture and Structure Team software Installation and technical support Etab, Safe, Midas and Hap software
  • Knowledge of Lumion, Pipe net, Sofistic, Bentley Staad Pro Advance and Cradle software
  • Installation and Troubleshooting of Gwsdat, Google earth and gINT software

Languages

English, Hindi

Document Details

Passport, T2547050, 07/24/19, 07/23/29, Lucknow

Personal Information

  • Age: 29 Years
  • Date of Birth: 07/19/94
  • Gender: Male
  • Nationality: Indian

Strengths

Punctual, Honest, Future Oriented Person

Notice Period

2 Months

Hobbies and Interests

Playing Cricket

Disclaimer

I hereby declare that the above-mentioned information is true to the best of my knowledge and I will be solely responsible for any discrepancy found in them.

Timeline

Desktop Support Executive

Experis IT Services
08.2022 - Current

Remote Support Engineer

Cms IT Services
01.2021 - 04.2022

Technical Support Engineer

Karvy Innotech Pvt. Ltd.
12.2019 - 12.2020

Desktop Support Engineer

Nexus Computer Pvt. Ltd.
05.2017 - 11.2019

Jetking Institute

Bachelor of Science -

Shri Vishwanath PG Collage, Avadh University Sultanpur

Intermediate -

MSP University Allahabad

High School

Similar Profiles

CREATE PROFILE
Deepak Kumar