Deepika Rengaraj
Cabin Crew Executive
Kochi
Summary
Experienced and outgoing professional seeking a position as a flight attendant. where I can utilize my diverse customer service skills and demonstrate my calm and reassuring demeanour in emergency situations. PERSONALITY: A very friendly, cheerful, dependable, dedicated team member. Comfortable in communicating with diverse range of people from various cultures. Enthusiastic and intense passion for flying. Now looking forward for making a significant contribution within a Cabin Crew Team for an airline that offers genuine opportunity for career progression. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Cabin Crew Executive
Air India Express Limited
Kochi
06.2015 - Current
- Ensuring comfort and safety of the passengers
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Answered passenger questions and provided solutions to issues arising during flights.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Education
Bachelor of Commerce - Marketing
Mahatma Gandhi University
Master of Commerce - International business
Indira Gandhi University
New Delhi, INSkills
Emergency care
Accomplishments
- Upsold food and spirits to travelers, which boosted in-flight revenues by [2]% on a monthly basis.
Timeline
Cabin Crew Executive
Air India Express Limited
06.2015 - Current
Bachelor of Commerce - Marketing
Mahatma Gandhi University
Master of Commerce - International business
Indira Gandhi University
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