DEEPTHI M

• Handling customer queries and engage with them to fulfill their financial needs through various banking products and solutions offered.
• Reconciliation of Office accounts and GL on daily basis.
• Control of Branch Operational Health Index (BOHI) to achieve excellent rating in Audit.
• Expertise in CTS Cheque Clearing Process, CMS, Locker issuance, CRM.
• In-depth knowledge on KYC (Know Your Customer) norms, Investment Analysis
• Extensive exposure in managing various processes including opening and management of various accounts; skilled at maintaining documentation and providing advanced banking facilities to customers
• Cash handling and cash related day to day operations and Gold loan activities
• Exploring new business opportunities / avenues to increase market share such as making presentations to the clients.

• Developed custom web application interfaces with HTML and CSS to meet client requirements.
• Worked with technical leads, engineers and designers to develop dynamic client-side web applications across various areas of business.
• Redesigned sites to enhance navigation and improve visual appeal.

• Event Management System using Salesforce– Developing Force.com Sites, Team Lead
• Environment: HTML5, CSS3, Less CSS, JavaScript, JQuery, Bootstrap
• Designed and developed Force.com websites
• Environment: SaleForce.com platform, Visual Force (Pages, Component & Static resources), Apex Language, HTML5, CSS3 & Bootstrap
• Customized Page layouts for Standard/Custom objects and assigned Record Types
• Designed various webPages using VisualForce for capturing various customer enquiries and Implemented logic for different cases based on the type of customer enquiry
• Support to Salesforce dev team, : Some important Conference sites developed by me
• HP Software Government Summit
• Adobe Platinum Club, Appdynamics Conference
• NewSchools Summit, Github Summit
• Symantec Achievers
• Newrelic Summit (including London, Newyork)
• Zuora Conference, Veritas Vision
• Techmomenta, Finmomenta
• MobileIron MobileFirst., wdcedp, Dropbox CES, Infoblox, JiveWorld, Oneairbnb, Proofpoint SKO, Riverbed Pclub, Seagate Pclub, Tibco, Twilio, Xactly Pclub, Sandisk, Anaplan etc.

• AXIS BANK YOUNG BANKER CGPA 8.76

CGPA: 8.3

89%

92%