Deepti Hingle
Gurgaon
Summary
Transformational Assistant Vice President with over 20 years in banking, specialising in governance, financial management, and regulatory transformation. Led large-scale business transformation programmes across APAC, driving executive reporting, cost governance, and resource planning. PMP and Lean Six Sigma Black Belt certified, with strong skills in stakeholder management and effective executive communications.
Overview
20
20
years of professional experience
Work History
Assistant Vice President
Bank Of America
Gurgaon, Haryana
07.2021 - Current
- Partnered with executive leadership to execute strategic priorities across APAC.
- Managed annual budget planning, forecasting, and governance to ensure alignment with strategic objectives.
- Led workforce planning, staffing forecasts, and capacity management.
- Prepared executive dashboards and leadership governance materials.
- Drove business governance, operating rhythm, and strategic reviews.
- Coordinated cross-functional initiatives across Risk, Compliance, Technology, Finance, and Operations to enhance collaboration and drive outcomes.
- Supported executive communications, engagement initiatives, and business planning
Senior Manager
Bank Of America
Gurgaon, Haryana
01.2018 - 05.2021
- Achieved or surpassed annual FTE and productivity targets set by senior leadership, facilitating effective and sustainable program execution.
- Cultivated strong stakeholder partnerships across business, risk, and technology teams, fostering collaboration and repeat engagement on strategic initiatives.
- Optimised resource allocation and delivery models, improving project efficiency, capacity utilisation, and on-time delivery across regulatory initiatives.
- Developed a culture of continuous learning and quality excellence, conducting regular training sessions and capability-building initiatives for Resident Quality Experts (RQEs) to enhance control awareness and delivery standards.
Manager
Bank Of America
Gurgaon, Haryana
10.2014 - 12.2017
- Identified process improvement opportunities in investment banking domain to enhance operational effectiveness
- Mentored process excellence projects across various processes, fostering a culture of continuous improvement
- Conducted PG review to ensure compliance with governance standards
- Catalysed organisation-wide operational excellence initiatives to drive strategic alignment and performance
Deputy Manager- Quality
WNS Global Services Pvt.
Gurgaon, Haryana
09.2012 - 09.2014
- Identified Kaizen opportunities across processes, calculating quality net savings to quantify improvement impact
- ISO audit to check the adherence to the requirement of ISO 9001: 2008 standards
- Mentored the Six sigma projects at Green Belt and Yellow Belt level across various processes
- Increased customer satisfaction by developing targeted strategies addressing client concerns
Process Officer
Steria India
Noida, Uttar Pradesh
11.2006 - 06.2012
- Managed and analysed team performance reports, providing insights for leadership decision-making.
- Conducted quality assurance audits to assess team processes and outcomes.
- Led initiatives to enhance team performance, ensuring compliance with client SLA.
Education
Artificial Intelligence
IIT Delhi
2025
MBA - Distance Learning
IMT Ghaziabad
Ghaziabad05-2009
B.com (Hons.) - Commerce
Shahid Bhagat Singh College
New Delhi05-2002
Higher Secondary - Commerce
New Greenfield School
New Delhi05-1999
Skills
- Strategic Planning
- Business Management
- Financial governance
- Capacity planning
- Performance management
- Governance rhythm
- Portfolio Governance
- Regulatory change
- Risk management
- Process optimisation
- Executive Reporting & MI
- Stakeholder engagement
- Executive communication
- Business partnering
- AI strategy
Hobbies and Interests
- Interests: Reading, Crochet, Latin Dance
Timeline
Assistant Vice President
Bank Of America
07.2021 - Current
Senior Manager
Bank Of America
01.2018 - 05.2021
Manager
Bank Of America
10.2014 - 12.2017
Deputy Manager- Quality
WNS Global Services Pvt.
09.2012 - 09.2014
Process Officer
Steria India
11.2006 - 06.2012
Artificial Intelligence
IIT Delhi
MBA - Distance Learning
IMT Ghaziabad
B.com (Hons.) - Commerce
Shahid Bhagat Singh College
Higher Secondary - Commerce
New Greenfield School