DEVASHEESH BANERJEE
Summary
Perfection is the key factor of mine. Dedicated, Passionate towards KRA assigned. Disciplined and punctual, Good listener, always ready to adapt. Available to help & motivate the team.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work History
Regional Operation Manager-U.P
Muthoot Homefin India Ltd
Lucknow
07.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Trained employees on proper procedures and strategies to improve productivity.
- Disbursement Process through Maker & Checker Process for U.P.
- Reviewed monthly and daily MIS for U.P. to ensure accurate reporting.
- Executed Cersai search and registration tasks for U.P. to uphold record integrity.
- Coordinated docket movement from branches to central storage for efficient record keeping.
- Tracking & Coordination with Branches for Nach Activation Process.
STATE OPERATION MANAGER-U.P
INDUSIND BANK LIMITED
Lucknow
02.2020 - 06.2023
- Managed the disbursement process of Affordable Housing Loan files for the entire state of U.P.
- Processed applications for affordable home loans
- Coordinated with the Panel Advocates for registries, BT process execution & vetting of Original Property documents Management
- Coordination and follow-up and acknowledgement for post disbursal documents with respective branch and respective advocates & Central OPS.
- Dispatch & Tracking of the disbursed files along with the Security Documents to Central OPS
- Conducted follow-up with Indusind Banking Branch to ensure timely issuance of demand drafts.
- Coordinated daily and monthly MIS and data compilation for entire state of U.P.
- Coordinated audit query responses
BRANCH OPERATION MANAGER
DEWAN HOUSING FINANCE COMPANY LTD
Lucknow
06.2014 - 02.2020
- Reviewed disbursement files to ensure compliance with checklist and company protocols for Lucknow branch.
- Ensured accurate disbursement entries in the system to comply with company standards.
- Maintained and followed up on OTC and PDD documents to ensure compliance.
- Coordinated with panel advocates for registry processes, BT execution, and vetting of original property documents.
- Trained employees on proper procedures and strategies to improve productivity.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Processed home and lap loan applications, ensuring accuracy and adherence to company standards.
BRANCH PROCESSING OFFICER
FULLERTON INDIA CREDIT COMPANY LTD
Lucknow
12.2007 - 06.2014
- Managed customer requests and queries regarding loan cancellations, closures, issuance of IT certificates, LOD, and FC.
- Coordinated and followed up on post disbursal documents with advocates and storage agencies to ensure timely compliance.
- Coordinated resolution of audit and review queries to maintain compliance across operations.
- Facilitated communication between sales and credit by processing files in line with company guidelines.
- Participated in login procedures for processing personal, business, and mortgage loan files to ensure timely disbursement.
- Coordinated with CPV agency, RCU agency, panel advocates, and panel valuers to ensure compliance with project requirements.
- Co-ordinating with the Panel Advocates for registries, BT process execution & vetting of Original Property documents
- Dispatch & Tracking of the disbursed files along with the Security Documents to Central OPS
AGENCY MANAGER
ABN AMRO BANK
Lucknow
10.2006 - 12.2007
- Managed personal loan applications and approvals
- Conducted physical follow-ups with customers to ensure timely payment collection
- Reconciled collected amounts with bank records to ensure accuracy.
- Physical Verification at customer residence and office/business address for field investigation purpose against loan applied (Auto Loan & Personal Loans)
- Updated daily MIS for collections related to allocated accounts to track performance
- Coordinated with collection agency for daily feedback on payment plans
- Collection receipts issuance & reconciliation on monthly basis
FIELD INVESTIGATOR
AGARWAL PODDAR AND ASSOCIATES
Lucknow
05.2000 - 10.2006
- Field investigation for office & business address verification along with profile verification
- Performed field investigations to gather information for verification
- Compiled reports detailing findings from physical verifications
- Performed residence address verification through field investigation
Education
Master of Arts, M.A - Sociology
Kanpur University
Kanpur 05.2004 - 10.2006
Bachelor of Arts, B.A - Hindi & Economics
Lucknow University
Lucknow INTERMEDIATE - Art
Hari Chand Inter College
Lucknow High School - Art
RBML Inter College
Lucknow Skills
- Data Management
- Operational efficiency
- Inventory management
- KYC Process Handling
- Audit Compliance
- Cash Handling
- Property Document Handling
- Customer service
- Time management
- Teamwork
Personal Information
Date of Birth: 01/01/80
Languages
Hindi
First Language
English
Elementary
A2
Timeline
Regional Operation Manager-U.P
Muthoot Homefin India Ltd
07.2023 - Current
STATE OPERATION MANAGER-U.P
INDUSIND BANK LIMITED
02.2020 - 06.2023
BRANCH OPERATION MANAGER
DEWAN HOUSING FINANCE COMPANY LTD
06.2014 - 02.2020
BRANCH PROCESSING OFFICER
FULLERTON INDIA CREDIT COMPANY LTD
12.2007 - 06.2014
AGENCY MANAGER
ABN AMRO BANK
10.2006 - 12.2007
Master of Arts, M.A - Sociology
Kanpur University
05.2004 - 10.2006
FIELD INVESTIGATOR
AGARWAL PODDAR AND ASSOCIATES
05.2000 - 10.2006
Bachelor of Arts, B.A - Hindi & Economics
Lucknow University
INTERMEDIATE - Art
Hari Chand Inter College
High School - Art
RBML Inter College