DEVIKA ANTHUR

Key Responsibilities 1. 2. 3. Employee Management 4. 5. 6. Key Performance Indicators (KPIs) 1. Hiring Efficiency 2. Documentation Accuracy 3. Employee Management 4. 5. Financial Coordination 6. Reimbursements 7. Admin Efficiency

• Manage the end-to-end recruitment process (sourcing, screening, scheduling, and coordination).
• Coordinate and track all interview rounds with hiring managers.
• Maintain a candidate pipeline, and ensure timely communication.
• Prepare and manage HR documents, such as offer letters, NDAs, contracts, and employee records.
• Ensure proper documentation and compliance with company policies.
• Maintain the employee database and HR records.
• Handle employee queries, concerns, and workplace situations professionally.
• Support onboarding and offboarding processes.
• Manage notice period employees, and ensure smooth handovers.
• Work closely with the accounts team on payroll inputs, employee data, and financial coordination.
• Handle vendor payments, and ensure proper documentation.
• Verify invoices, and coordinate approvals.
• Review and validate employee reimbursement claims against bills.
• Ensure timely processing and accuracy in submissions.
• Oversee day-to-day administrative activities.
• Ensure smooth office operations and compliance with internal processes.
• Support leadership with operational tasks, as required.
• Time to hire (target: within defined timelines per role).
• Interview scheduling turnaround time (within 24–48 hours).
• Offer acceptance rate.
• 100% accuracy in contracts, NDAs, and employee records.
• Zero compliance gaps in HR documentation.
• Resolution time for employee issues (within defined SLA, e.g., 48–72 hours).
• Smooth onboarding and offboarding experience (no delays or escalations).
• 100% completion of structured handovers before employee exit.
• No operational disruption due to employee exits.
• Timely submission of payroll inputs (before deadlines).
• 100% accuracy in vendor payment processing and documentation.
• Verification and processing within defined timelines (e.g., 3–5 working days).
• Zero discrepancies between claims and bills.
• Smooth daily operations, with minimal escalations.
• Timely completion of assigned admin tasks.

• Office Management - Oversee the day-to-day operations of our office ensuring conducive and efficient work environment. Collaborate with vendors and manage relationships to ensure smooth office logistics.
• Talent Acquisition and Onboarding - Work closely with leadership to identify, attract, and onboard top talent aligned with our vision. Manage the recruitment process for immediate team requirements.
• Cultural Leadership - Champion and nurture our organisational culture, fostering an environment of innovation, collaboration, and continuous improvement. Develop and implement initiatives that enhance employee engagement and satisfaction.
• Expansion Planning - Contribute to the strategic planning of team expansion, considering office space requirements and future growth projections.
• Holiday Planning and Roster Management - Coordinate and finalise annual holiday schedules, ensuring coverage during extended breaks. Manage a roster system for employees to work during office closures, maintaining essential functions.

• Oversee all HR functions for 600 + staffs and responsible for key HR initiatives such as HR business partner strategies, staffing and retention, learning and development, employee engagement ,staff welfare, compensation & benefits.
• Implement system and process improvements, working in close collaboration with stakeholders to meet their expectations.
• Administer all staffing initiatives and employee relations such as identifying understaffing, handling conflicts and coordinating staff termination decisions.
• Managed and lead a 6 person team of Human resource professionals in corporate and emerging business units.
• Addressing all employee work complaints and other grievance. Conducting one to one exit interviews and ensuring smooth exit from system.
• Managing PMS cycle in organization, facilitating goal setting , hierarchy setting and follow up, KRA restructuring, feedback, employee grievance and entire appraisal process.

• Supporting and directing junior staff to achieve target sets for individuals.
• Reviews leads generated and suggests ways to close leads by providing tactics.
• Involve in project management reports and meetings
• Preparing payroll and attendance management.
• Managing HR policies and guidelines within the organization.

• Identify client requirements and visiting them to discuss on requirements and deal closures after negotiation.
• Conducting recruitment campaigns from other countries by travelling and hiring for both middle and lower management positions.
• Handling administration and Human Resources activities of Clients including onsite and offsite Training.
• Attend industry functions and provide feedback and information on market and creative trends to top management.

• Identify potential clients through different networking sources/tenders and ensure it gets converted to business.
• See-through prerequisites are fulfilled within a timely manner. Keep client information and sales leads up to date in CRM.
• Coordinate with the operations manager in mobility/deployment procedures within the stipulate date & time advised by the client.
• Supporting the Talent acquisition Manager in the administration process for recruitments and selections.
• Managing Human resource policies and guidelines with in company .

• Presenting new products and services to enhance retail client relation ships. Monitor sales and inspect retail markets for after-sales customer service.
• Monitor utilization and efficiency of sale steam and take suitable actions to achieve benchmarked goals.
• Coordinate with Finance team to follow up with clients on payments and endure a study cash flow for projects.
• Handling Customer complaints/concerns andB2B issues.
• To set individuals delivery channels for each product line and ensure that they are on time with end users.

• Supervises and coordinates activities of the sales team.
• Ensure the optimal inventory levels of full goods are maintained in order to fulfill daily sales needs.
• Generating new business from clients through cold calling strategy.
• Providing detailed reports spreadsheet and accurately maintained database for easy information access.
• Providing assistance in keeping an office running smoothly and assisting the Sales Manager in his day-to-day functions.
• Handling product-related complaints from key customers on a daily basis.