Summary
Overview
Work History
Education
Skills
Work Types Known
Hobbies
Personal Information
Place
Timeline
Generic
DHANADA  JAYAWANT

DHANADA JAYAWANT

Senior Executive - Sales Enquiry
Thane

Summary

Highly motivated and result driven individual with four years of professional experience in hospitality and two years of experience in entrance automation. Looking forward to associate myself with an organization where there is an opportunity to share, contribute and upgrade my knowledge for development of myself and the organization. Seeks an assignment where both technical and managerial skills can be harnessed and converted into profit maximization for the organization. Seeking for new challenges so as to grill and grind myself to produce best required quality output to optimize the result through team playing.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

SENIOR EXECUTIVE – SALES ENQUIRY

Gandhi Automations Pvt. Ltd
01.2023 - Current
  • Is India’s No.1 Entrance Automation and Loading Bay Equipment Company. It has held a lead position in manufacturing as well as exporting, distributing and installing Entrance Automation Systems & Loading Bay Equipment that are problem free and easy to operate.


  • Gandhi Automations specializes in designing, manufacturing and installing customized products, confirming to the highest safety standards complemented with reliability and energy efficiency. In entrance automation and loading bay equipment segment Gandhi Automation has more than 70 percent market share in India.


  • Kindly visit the following website for more information: - https://geapl.co.in/


Job Responsibilities


  • Handling the Client queries over email and phone call and making them aware about the Firm and its products.
  • Representing the Firm in major exhibitions of various industries across India.
  • Preparing reports from project tracker and project today tools which are databanks to retrieve the data of ongoing tenders, projects from multiple industries which generates the lead and gets segregated region wise.
  • Preparing a detailed report of field sales executive of their cold calls which help analyzing to what extent the monthly target has been achieved.
  • Interacting with potential clients, generate leads to target the big players of the respective industries.
  • Discuss the requirements received from the Clients over email and phone call in order to provide them with the technical as well as commercial offer for the relevant products.
  • Get in touch with the Client to understand the technical feasibility of the product as per their requirement.
  • Generate the actual sales enquiry in the SAP once all the necessary data is available.
  • Coordinating with Field Sales Representative to arrange meetings with the client across India.
  • Get in touch with Project Execution & Estimation Team to discuss the product feasibility and pricing.

EXECUTIVE – SALES ADMIN

Gandhi Automations Pvt. Ltd
08.2021 - Current

Job Responsibilities


  • Created and maintained reports, documents and presentations to assist with administrative support.
  • Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Assisted with development and implementation of organization brand strategy.
  • Communicated product information with confidence and educated consumers about company.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Representing the Firm in major exhibitions of various industries across India. Interacting with potential clients, generate leads to target the big players of the respective industries.

RESERVATION EXECUTIVE

MARS – WORLD PVT LTD.
01.2018 - 02.2021

Job Responsibilities


  • Processing reservations by mail, telephone or central reservation systems referral.
  • Processing reservations from the sales office, other hotel departments, and travel agents.
  • Knowledge of types of rooms available as well as their location and layout.
  • Knowledge of selling status, rates, and benefits of all packages plans.
  • Knows the credit policy of the hotel and how to code each reservation.
  • Creates and maintains reservation records by date of arrival and alphabetical listing.
  • Determines room rates based on the selling tactics of the hotel.
  • Preparing letters of confirmation.
  • Communicate reservation information to the front desk.
  • Processing cancellations and modifications and promptly relay this information to the front desk.
  • Understanding the hotel’s policy on guaranteed reservations and no-shows.
  • Processing advance deposits on reservations.
  • Helping developing room revenue and occupancy forecast.
  • Tracking of future room availabilities on basis of reservations.
  • Collecting payments for all the reservations on payment gateway.
  • Processing Sales Analysis report on weekly basis.
  • Handling of booking engines and reverting to guest enquiries on daily basis.

FRONT OFFICE ASSOCIATE

MELUHA THE FERN, AN ECOTEL HOTEL
03.2017 - 11.2017

Job Responsibilities


  • Maintains working relationships and communicates with all departments.
  • Availability planning for the month.
  • Maintains master key control.
  • Verifies that accurate room status information is maintained and properly communicated.
  • Resolves guest problems quickly, efficiently, and courteously.
  • Updates group information.
  • Maintains, monitors, and prepares group requirements.
  • Relays information to appropriate personnel.
  • Reviews and completes credit limit report.
  • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.
  • Works within the allocated budget for the front office.
  • Checks cashiers in and out and verifies banks and deposits at the end of each shift.
  • Enforces all cash-handling, check-cashing, and credit policies.
  • Maximize room revenue and occupancy by reviewing status daily.
  • Monitor high balance guest and take appropriate action.
  • Ensure implementation of all hotel policies and house rules.
  • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
  • Set and Distribution of the Sales Target.
  • Organizing various marketing activities like Presentations, Calls, and Corporate meetings.

Education

B.Sc.(Hospitality Management) -

YCMOU University
06.2013 - 06.2015

HSC -

Maharashtra Board
06.2010 - 03.2012

SSC -

Maharashtra Board
06.2009 - 03.2010

Skills

    Customer Relations & Service, Customer Database Management, Phone Etiquette

    Soft Skills - Communication and Presentation

    IT Skills-Software - SAP B1, HOTELOGIX, IDS, WINHMS, OPERA, MS Office, and all windows platforms

    Technical knowhow

Work Types Known

  • Hospitality Management
  • Credit Management
  • Quick Decision Maker
  • Customer Data Management
  • Entrance Automation Technicalities

Hobbies

  • Exploring Local Hotspots
  • Cooking
  • Travelling
  • Listening Music

Personal Information

Spouse Name: Swapnil Jayawant

Date of Birth : 07th November 1994

Place

Mira Road, Thane

Timeline

SENIOR EXECUTIVE – SALES ENQUIRY

Gandhi Automations Pvt. Ltd
01.2023 - Current

EXECUTIVE – SALES ADMIN

Gandhi Automations Pvt. Ltd
08.2021 - Current

RESERVATION EXECUTIVE

MARS – WORLD PVT LTD.
01.2018 - 02.2021

FRONT OFFICE ASSOCIATE

MELUHA THE FERN, AN ECOTEL HOTEL
03.2017 - 11.2017

B.Sc.(Hospitality Management) -

YCMOU University
06.2013 - 06.2015

HSC -

Maharashtra Board
06.2010 - 03.2012

SSC -

Maharashtra Board
06.2009 - 03.2010
DHANADA JAYAWANTSenior Executive - Sales Enquiry