Dhananjay Kumar Singh
Bangalore
Summary
Hard-working and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with an analytical and diligent approach to building and leading strong teams. Strong sales professional with a Master of Business Administration (M.B.A.) focused on Marketing from Sikkim Manipal University.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Manager
Gupshup Technology India Private Limited
Bangalore, Karnataka
01.2023 - Current
- Manage large enterprise accounts, overseeing high-revenue portfolios and ensuring consistent growth through strategic account management
- Establish, develop, and close business while exceeding sales targets and objectives by cultivating robust customer relationships and capitalizing on business opportunities within India
- Develop and maintain relationships with decision-makers across procurement, IT, end users, and various influencers to drive business growth
- Conduct in-depth research to understand prospects' business plans, both tactical/technical and strategic/business, and tailor solutions to meet their needs
- Streamline the sales process for focused customers, ensuring efficiency and effectiveness in closing deals
- Regularly update and maintain Salesforce to enhance CRM capabilities and support sales care initiatives
- Negotiate and renew contracts, securing favorable terms and long-term partnerships
- Drive market presence and revenue growth by supporting targeted marketing programs, lead generation campaigns, and specific sales activities
- Possess the technical knowledge to explain (not implement) solutions such as Cloud Telephony, WhatsApp API Integration, Chatbots, and Live Agent implementations
- Collaborate with cross-functional teams for strategic planning, accurate forecasting, and maintaining both short-term and long-term business plans.
Central Sales Manager - South
Knowlarity Communications Pvt. Ltd(acquired by Gup
Bangalore, Karnataka
11.2021 - 12.2022
- Managed the southern sales region through strategic partnerships with channel partners and a team of 5 sales executives, significantly increasing regional revenue
- Developed and executed comprehensive sales strategies to maximize revenue potential in the southern region, ensuring alignment with company goals
- Led, mentored, and motivated the sales team, fostering a high-performance culture and achieving exceptional sales results
- Established and nurtured strong relationships with channel partners, providing them with the necessary tools, training, and support to succeed
- Conducted regular performance reviews, setting clear objectives and providing constructive feedback to drive continuous improvement
- Provided ongoing training and development for sales executives, enhancing their skills in product knowledge, sales techniques, and customer engagement
- Analyzed market trends, competitor activities, and customer feedback to identify opportunities and threats, adapting strategies accordingly to maintain a competitive edge
- Coordinated with marketing teams to design and execute regional campaigns, promotions, and lead generation activities tailored to the southern market
- Monitored sales metrics and KPIs, delivering detailed performance reports to senior management and leveraging data for informed decision-making
- Negotiated high-value contracts with key clients, ensuring long-term business relationships and revenue stability
- Implemented innovative sales techniques and methodologies to improve the efficiency and effectiveness of the sales team.
Channel Sales Manager
TATA Teleservices Ltd
Bangalore
06.2018 - 10.2021
- Directed a portfolio of strategic accounts, effectively managing the sales pipeline, negotiating contracts, and establishing performance timelines
- Spearheaded a team of 5 to 6 channel partners, overseeing 3 to 4 salespersons per partner, demonstrating adept leadership and organizational skills
- Managed strategic accounts, negotiating contracts, and orchestrating performance timelines to ensure seamless operations within the sales pipeline
- Conducted comprehensive product training, consumer awareness programs, and branding initiatives to drive revenue growth and market penetration
- Championed the benefits of a global platform to enhance product offerings, fostering customer engagement and loyalty
- Cultivated strong partner relationships through active engagement, addressing needs, and validating leads for mutually beneficial outcomes
- Orchestrated solution development efforts to meet end-user demands, leveraging both company and partner resources for optimal results
- Proactively managed potential channel conflicts, ensuring adherence to established rules of engagement and promoting effective communication
- Provided strategic direction for sales and business development initiatives, collaborating closely with enterprise account teams to achieve sales objectives
- Delivered regular updates to senior management, offering insights into sales performance, market trends, and strategic initiatives.
Deputy Manager
Shyam Spectra Pvt Ltd
Bangalore
08.2017 - 06.2018
- Spearheaded new account acquisition efforts, fostering long-term relationships, and maximizing sales opportunities to generate higher revenue
- Served as the primary point of contact, cultivating enduring relationships with customers to ensure their ongoing satisfaction and loyalty
- Established successful and scalable relationships with influencers and decision-makers at the prospect client level, facilitating enhanced business opportunities
- Utilized multiple prospecting methods to generate leads, organize sales meetings, and present appropriate solution offerings to prospects, effectively driving sales conversions
- Presented new products and services while nurturing existing relationships to ensure continuous business growth and client satisfaction
- Collaborated with sales, marketing, and management teams to develop innovative solutions and achieve shared objectives, contributing to the company's overall success.
Assistant Manager of Sales
Atria Convergence Technologies Pvt Ltd
Bangalore
09.2015 - 08.2017
- Built, motivated, and led a high-performing team of 10 sales professionals, fostering a culture of genuine customer care and excellence
- Directed Enterprise Business for SME and Large Enterprise Sales, driving revenue growth and market expansion
- Monitored daily activities and provided mentorship to team members, maximizing their performance and ensuring alignment with organizational objectives
- Developed and implemented strategic business strategies to achieve sales targets and maintain competitiveness in the market
- Regularly monitored and analyzed business performance metrics to identify areas for improvement and implemented necessary adjustments to optimize outcomes
- Provided coaching and guidance to employees on effective upselling techniques, encouraging the promotion of enhanced services to customers
- Spearheaded the development of corporate relationships within the industry, contributing to the firm's growth and market presence
- Managed a high monthly revenue of INR 1.5 crores, demonstrating proficiency in revenue management and strategic sales planning.
Relationship Manager
M/s. SADIKA ANS (off role) in RailTel Corporation of India Ltd
Bangalore
11.2012 - 08.2015
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills
- Managed Karnataka territory for customer accounts, focusing on RailTel business
- Generated new business prospects through cold calling, references, and targeting new customers
- Ensured timely invoicing and collection of outstanding dues, updating the finance division in the Corporate office
- Participated in industry events and trade shows to promote products and services
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
Sales Executive
Kshithija InfoTech Pvt Ltd
Bangalore
05.2009 - 10.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Analyzed past sales data and team performance to develop realistic sales goals
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Increased revenue by implementing effective sales strategies throughout the sales cycle process
- Identified client requirements and proposed appropriate solutions, specializing in electronic hardware and software sales.
Relationship Manager
Kotak Securities
Bangalore
10.2007 - 07.2008
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills
- Provided sound financial, insurance, and wealth-management services to protect client assets and grow their portfolios
- Increased referral business through aggressive cold calling campaigns, offering referral incentives, and participating in networking events
- Managed six Relationship Officers, guiding them to generate business
- Compiled weekly sales reports and presented them to the Branch Development Manager.
Education
MBA in Marketing -
Sikkim Manipal University
03.2012
BBA in HRM -
Acharya Institute of Management And Sciences
08.2007
Skills
- Business development and planning
- Strategic account development
- Sales processes optimization
- Solution selling expertise
- B2B sales proficiency
- Vendor management acumen
- Strategic sales planning
- Profit and revenue-generating strategies
- CRM Software
- Account Management
- Partnership Development
- Relationship Building
Certification
- Cisco Networking Academy: Introduction to Cybersecurity (June 2020)
- Amazon Web Services (AWS): AWS Business Professional (August 2019)
Personal Information
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
Disclaimer
I stand by the above information provided and if given an opportunity, I promise to put in the best of my ability towards the growth of your esteemed organization.
Languages
English
First Language
Hindi
Proficient (C2)
C2
Websites
Timeline
Sales Manager
Gupshup Technology India Private Limited
01.2023 - Current
Central Sales Manager - South
Knowlarity Communications Pvt. Ltd(acquired by Gup
11.2021 - 12.2022
Channel Sales Manager
TATA Teleservices Ltd
06.2018 - 10.2021
Deputy Manager
Shyam Spectra Pvt Ltd
08.2017 - 06.2018
Assistant Manager of Sales
Atria Convergence Technologies Pvt Ltd
09.2015 - 08.2017
Relationship Manager
M/s. SADIKA ANS (off role) in RailTel Corporation of India Ltd
11.2012 - 08.2015
Sales Executive
Kshithija InfoTech Pvt Ltd
05.2009 - 10.2012
Relationship Manager
Kotak Securities
10.2007 - 07.2008
MBA in Marketing -
Sikkim Manipal University
BBA in HRM -
Acharya Institute of Management And Sciences
- Cisco Networking Academy: Introduction to Cybersecurity (June 2020)
- Amazon Web Services (AWS): AWS Business Professional (August 2019)
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