DHANA RAJ KUCHIPUDI
Vijayawada
Summary
Dynamic Application Support Engineer with a proven track record at TRINETHRA MEDI TECH, excelling in application troubleshooting and user training. Adept at enhancing customer satisfaction through effective technical support and collaboration with cross-functional teams, ensuring optimal performance of medical applications in healthcare settings. Committed to delivering exceptional service and solutions.
Overview
4
4
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Application Support Engineer
TRINETHRA MEDI TECH (Channel partner for BPL Medical tech)
Vijayawada
06.2023 - Current
- Provided technical support for medical applications and systems in healthcare settings.
- Collaborated with cross-functional teams to troubleshoot application issues effectively.
- Conducted user training sessions on software functionalities and best practices.
Service Engineer
TRINETHRA MEDI TECH (channel partner for BPL Medical Technologies)
Vijayawada
08.2022 - Current
- Installed and maintained medical equipment for healthcare facilities.
- Provided technical support for BPL Medical Technologies products.
- Conducted routine inspections and troubleshooting of devices.
Education
Bachelor of Engineering - Electronic Engineering
Usha Rama College of Engineering & Technology
Telaprolu 06.2013 - 06.2016
Diploma in Electronics & Communication Engineering - Electrical, Electronics And Communications Engineering
Government Ploy Technic College
Vijayawada 06.2010 - 04.2013
Z.P.H Boys High School
GannavaramSkills
- Application troubleshooting
- Medical application support
- User training
- Customer support &Management
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Affiliations
- Attended PCB Design program
- Attended robotics workshop
Accomplishments
- Attended 6 months internship as service person for house hold electric equipment of sansui company
Certification
- Project done on Automatic toll collection system in B.Tech
- Project done on Digital camera in Diplama (D.E.C.E)
Key advantages of ME
- Very positive mindset
- Patience
- Having good knowledge on critical care products
Timeline
Application Support Engineer
TRINETHRA MEDI TECH (Channel partner for BPL Medical tech)
06.2023 - Current
Service Engineer
TRINETHRA MEDI TECH (channel partner for BPL Medical Technologies)
08.2022 - Current
Bachelor of Engineering - Electronic Engineering
Usha Rama College of Engineering & Technology
06.2013 - 06.2016
Diploma in Electronics & Communication Engineering - Electrical, Electronics And Communications Engineering
Government Ploy Technic College
06.2010 - 04.2013
Z.P.H Boys High School