Dhanasekaran Mummoorthi
2/141, raja street, kulakkalpalayam, pollachi, coimbatore district
Summary
A competent result- oriented professional with over 9.5 years of experience in Sales & Service operation within automobile industry.
Seasoned Channel Sales Manager with proven track record of driving sales growth through strategic channel partnerships. Built and nurtured relationships with key stakeholders to maximize business opportunities while developing and implementing effective sales strategies. Managed team performance and consistently achieved Volumes in prior roles.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Channel Sales Manager
VE Commercial Vehicles Ltd. (A Volvo Group and Eicher Motors joint venture)
Trichy
09.2023 - Current
- Responsible for market share and sales volumes in the territory and to drive growth.
- Analyze and develop strategy to enhance underperforming market segments.
- Managed dealership and dealer sales team operations.
- Improve Customer Satisfaction by jointly working with Service team.
- Establised and maintained good relationship with Key customer's and Market influencers.
- Managing marketing initiatives to boost brand visibility and engagement.
- Conversion of Key competition customers, Enquiry generation & Pipeline management.
- Vehicle Forecasting for the territory.
Territory Manager - Sales
Mahindra & Mahindra Limited
04.2021 - 09.2023
- Achieve Rightful Market Share in the Territory.
- Worked to capture rightful market share in territory to enhance business growth.
- Generated and managed enquiries by organizing various events and conducting frequent reviews.
- Improving Brand Image in Market through Product Demonstration/Events/Customer Engaging Programs.
- Dealer & Sales Team Capability building through different training programs.
- Enquiry Generation & Enquiry Management through Various Events & Frequent Reviews.
- Systems - Process Management & System Improvement in Dealership.
- Managed billing, delivery, retail, and collection for the given territory.
- Ensure Dealer infrastructure, Manpower, Sales & Service reach as per requirement.
Customer Care Manager - Service
Mahindra & Mahindra Limited
12.2018 - 03.2021
- Responsible for CSI and closure of complaints within 48 hrs.
- Responsible to achieve Spares, Oil, farm machinery and Accessories target in my territory.
- Responsible to Improve dealer revenue through service.
- Enhanced dealer revenue by implementing service improvements.
- Handling technical complaints. (for both Tractor and Implements).
- Warranty handling.
- Service Network expansion.
- Managed systems and processes at the dealership.
- Responsible for Systems & Processes at dealerships.
Field Engineer
Tractors and Farm Equipment Limited
01.2017 - 12.2018
- Responsible for customer satisfaction through Service.
- Responsible for harvester box & Tractor Integration and PDI.
- Handling service in Andhra Pradesh, Telangana & Karnataka states for Combined Harvester.
- Service manpower handling.
- First 100 Hrs hand holding of new harvester.
Education
BE - Mechanical Engineering
Sri Eshwar College of Engineering
03.2012 - 02.2016
HSC -
Swamy Chidbhavanandha Mat. Hr. Sec. School.
05.2010 - 03.2012
SSLC -
Swamy Chidbhavanandha Mat. Hr. Sec. School.
01-2010
Skills
- Sales strategy
- Territory management
- Pipeline development
- Customer relationship management
- Market analysis
- Performance analysis
- Negotiation skills
- Presentations and public speaking
Achievement
- Excellence in Business Reward for Achieving Highest MS and Volume in Trichy Territory ( VE Commercial Vehicles Ltd)
- Excellence in Business Reward for Achieving Highest volume in Salem Territory ( VE Commercial Vehicles Ltd)
Languages
English
Proficient
C2
Tamil
Proficient
C2
Telugu
Intermediate
B1
Hindi
Elementary
A2
Kannada
Upper Intermediate
B2
Disclaimer
I Hereby declare that the above information is authentic and true to best of my knowledge.
Timeline
Channel Sales Manager
VE Commercial Vehicles Ltd. (A Volvo Group and Eicher Motors joint venture)
09.2023 - Current
Territory Manager - Sales
Mahindra & Mahindra Limited
04.2021 - 09.2023
Customer Care Manager - Service
Mahindra & Mahindra Limited
12.2018 - 03.2021
Field Engineer
Tractors and Farm Equipment Limited
01.2017 - 12.2018
BE - Mechanical Engineering
Sri Eshwar College of Engineering
03.2012 - 02.2016
HSC -
Swamy Chidbhavanandha Mat. Hr. Sec. School.
05.2010 - 03.2012
SSLC -
Swamy Chidbhavanandha Mat. Hr. Sec. School.