Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DHANESH PV

Product Manager
Bengaluru

Summary

Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

11
11
years of professional experience
3
3
Certifications

Work History

Product Manager - Unified Payments Interface(UPI)

Canara Bank
4 2019 - Current
  • Experience in complete SDLC and STLC for various UPI projects.
  • Liaison with NPCI for Certification and Production roll out.
  • Experience in UPI-CBS Integration through ISO 8583 standard and APIs.
  • Knowledge in UPI APIs as per NPCI's Technical Specifications.
  • Designs Product and its Architecture as per Technical Specifications for various Payment Ecosystem.
  • Minimized time losses by addressing production issue directly by analyzing Logs and implementing timely solutions.
  • Conducts Scrum Meeting to reviewe daily requirements and forecasts and delegated work for optimal coverage.
  • Trained new team members by relaying information on UPI Ecosystem and its procedures and functionalities.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Technonolgy Mangement ATM Operations

Canara Bank
04.2018 - 3 2019
  • Monitored and supported progress of 4000 ATM's uptime by managing functions at several facilities.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Evaluated report data region-wise to proactively adjust and enhance operations.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Assistant Branch Manager, Operations

Canara Bank
08.2017 - 03.2018
  • Improved overall efficiency of Branch Services by anticipating needs and providing outstanding support.
  • Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for CASA, Digital business.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. Managed over 100 customers per day.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Promoted available products and services to customers during service and account management.

Claims Analyst

XL Health Corp
08.2013 - 06.2016
  • Responsible for processing and handling claims by utilizing the analytical skills and knowledge of insurance.
  • Mentored new hires ,ramping up team capabilities and directly contributing to departmental productivity.

Education

Bachelor of Technology - Electrical And Electronics Engineering

Cochin University of Science And Technology
Cochin
04.2011

Skills

Knowledge in UPI Products

Project Management

Digital Banking

Problem Solving Skills

Team Management

Payment Ecosystem

Certification

Certificate in Prevention of Cyber Crime and Fraud Management

Timeline

Certificate in Anti Money Laundering and KYC

01-2020

Certificate in Digital Banking

12-2019

Certificate in Prevention of Cyber Crime and Fraud Management

07-2019

Technonolgy Mangement ATM Operations

Canara Bank
04.2018 - 3 2019

Assistant Branch Manager, Operations

Canara Bank
08.2017 - 03.2018

Claims Analyst

XL Health Corp
08.2013 - 06.2016

Product Manager - Unified Payments Interface(UPI)

Canara Bank
4 2019 - Current

Bachelor of Technology - Electrical And Electronics Engineering

Cochin University of Science And Technology

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