Summary
Overview
Work History
Skills
Accomplishments
Certification
Languages
Affiliations
Timeline
Work Availability
References
Generic

Dharani Kumar Bommidala

Hyderabad

Summary

Experienced Network Engineer specializing in firewall management (Palo Alto & Fortinet NGFW), network security, and performance optimization. Proficient in configuring and supporting Palo Alto features such as Panorama, WildFire, and Global Protect. Skilled in traffic monitoring, troubleshooting routing issues, and managing ISP bandwidths for reliable connectivity. Expertise in VoIP systems, VPN configuration, and maintaining secure communication through IPSEC tunnels. Strong background in Linux server administration, data migration, and managing distributed servers for web, data, and voice applications. Adept at vendor coordination, contract negotiation, and ensuring SLA compliance. Proven ability to handle emergencies, implement redundancy measures, and maintain high availability across critical infrastructure.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

IT Network Engineer

Medvarsity Online Ltd
Hyderabad
07.2023 - Current
Firewall Management:
  • Expertly manage firewalls, including Palo Alto and Fortinet NGFW, ensuring robust network security and optimal performance across enterprise environments.
  • Provide comprehensive support for Palo Alto hardware and software, handling configuration, software updates, and security data interpretation.
  • Proficient in advanced Palo Alto features, including:Panorama: Centralized management for efficient deployment and configuration of policies across multiple firewalls.
    WildFire: Advanced threat prevention, leveraging cloud-based analysis to detect and block malware.
    GlobalProtect: Secure remote access solutions with endpoint integration.
    SSL Decryption: Enabling visibility into encrypted traffic to prevent hidden threats.
    App-ID & User-ID: Application-based policies and user-specific security configurations for granular control.
  • Skilled in next-gen threat protection, integrating DNS Security, URL filtering, and advanced malware analysis to safeguard against evolving cyber threats.
  • Administer intrusion detection/prevention systems (IDS/IPS) to identify and mitigate malicious activities proactively.
  • Utilize SIEM tools for centralized monitoring, real-time log analysis, and quick identification of potential security breaches.
  • Perform firewall audits, log reviews, and system tuning to align with organizational security policies and regulatory requirements.
Network Monitoring & Optimization:
  • Regularly monitor network activity to ensure bandwidth optimization and efficient traffic routing.
  • Leverage tools like PRTG and Omada Controller to analyze and visualize real-time network performance, detecting and addressing bottlenecks proactively.
  • Monitor and maintain ISP bandwidths (e.g., Jio and Airtel) to guarantee consistent connectivity for critical operations.
Secure Communication:
  • Configure and maintain IPSEC tunnels between Palo Alto and Fortinet firewalls to ensure secure inter-site communication and data transfer.
  • Deploy and manage VPNs for remote access and on-premises management, ensuring high availability and secure connectivity with user authentication protocols.
VoIP System Management:
  • Manage VoIP systems, including ConVox IP-PBX, IVRs, DID numbers, SIP, and PRI integration, ensuring uninterrupted communication across the organization.
  • Create and maintain outbound and inbound trunks tailored to meet dynamic business requirements.
  • Oversee gateways (e.g., Dinster) to ensure seamless call operations and collaboration.
Server & Data Management:
  • Administer Linux servers for data management, SVN repositories, and NetCloud, ensuring secure backups and data migration.
  • Manage distributed servers for critical applications, including web, voice, and data services, ensuring continuous uptime and reliability.
Emergency Response & Redundancy:
  • Quickly respond to emergencies, troubleshooting production outages and mitigating impacts effectively.
  • Implement redundancy and failover mechanisms to ensure minimal downtime and maintain system availability under all conditions.
Vendor Coordination & Management:
  • Coordinate with vendors to resolve technical issues and manage third-party services to maintain service-level agreements (SLAs).
  • Negotiate contracts, oversee hardware/software procurement, and ensure favorable terms for cost-effective solutions.
  • Monitor vendor performance, handle escalations, and manage software updates and product lifecycle maintenance.

L1 Technical Support Engineer

K7 Computing Pvt Limited
Chennai
07.2021 - 03.2023
  • Engineered and installed end-to-end route-based IP network solutions, ensuring seamless connectivity and robust performance.
  • Troubleshot complex multi-vendor network service provider issues, quickly identifying and resolving service disruptions.
  • Designed and implemented VPN infrastructure, enabling secure remote connections for users and systems.
  • Managed and tracked problem resolution and escalation processes to ensure timely solutions and minimal downtime.
  • Detected and responded to intrusion attempts and DDoS attacks, implementing swift countermeasures to protect network security.
  • Escalated emergency technical issues beyond scope to senior teams, ensuring continued uptime and rapid resolution.
  • Recommended disaster recovery strategies and secure remote access solutions to enhance operational resilience.
  • Developed frameworks for secure data transfer between internal, external, and public networks, ensuring data integrity and security.
  • Monitored network capacity and performance, diagnosing and resolving complex network problems to maintain optimal service levels.
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks, enhancing overall network performance and reliability.

Senior Technical Engineer

Allsec Technologies Ltd
12.2019 - 06.2021
  • Directed network infrastructure operations, including configuration of Palo Alto and Fortinet firewalls, secure VPN setups, and policy enforcement for remote access
  • Orchestrated the deployment of network monitoring tools (PRTG) to achieve 99.9% uptime and proactively address performance bottlenecks
  • Automated infrastructure provisioning using Jenkins, Docker, Kubernetes, and Terraform, accelerating deployment timelines and reducing manual errors
  • Managed IT assets, from procurement to decommissioning, ensuring compliance with organizational security and operational policies
  • Led multi-site network expansions, deploying routers, switches, and secure access points to support growing business demands
  • Fostered collaboration across teams by implementing efficient task-tracking systems and delivering impactful training programs on automation and best practices

Sr. Customer Care Executive

Allsec Technologies Ltd
08.2018 - 12.2019
  • Provided exceptional customer support, resolving high volumes of technical queries across multiple platforms with efficiency and professionalism
  • Contributed to the development of self-help resources, enhancing first-call resolution rates and improving user experience
  • Handled escalations with a customer-first approach, ensuring swift issue resolution and reinforcing client trust in company services

Skills

  • IT Support and Troubleshooting
  • System configuration
  • Ticket resolution
  • User training
  • Network and Firewall Management
  • Palo Alto
  • Fortinet
  • VPN setups
  • NAT configurations
  • Citrix server administration
  • Communication Tools
  • ConVox administration
  • Zoho integration
  • IT System Oversight
  • Linux
  • CentOS
  • Nextcloud
  • SVN
  • Real-Time Network Analysis
  • PRTG
  • Omada Controller
  • Custom dashboards
  • Domain Management
  • Cloudflare
  • GoDaddy
  • Project Management
  • Task tracking
  • Audit reporting
  • Workflow optimization
  • Team Mentorship
  • Team training
  • Knowledge sharing
  • Conflict resolution

Accomplishments

  • Successfully deployed advanced automation solutions, reducing manual interventions and accelerating workflows by 40%.
  • Achieved 99.9% network uptime by implementing proactive monitoring systems and robust network protocols.
  • Designed and delivered training programs that enhanced team efficiency, reducing deployment errors by 20%.
  • Played a pivotal role in migrating legacy systems to scalable cloud platforms, ensuring improved performance and cost savings.
  • Reduced operational costs by negotiating favorable terms with vendors and implementing efficient IT resource management practices.

Certification

  • Palo Alto Firewall PCNSE Training
  • Cisco CCNA (200-301) Cert Prep: 1 Network Fundamentals and Access
  • Cisco CCNA (200-301) Cert Prep: 2 IP Connectivity and Services

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1

Affiliations

Mentorship & Networking:

  • Actively mentor aspiring professionals in the tech industry, contributing to their personal and career growth.
  • Attend industry conferences, webinars, and networking events to connect with peers and stay current with innovations.

Creative Pursuits:

  • Participate in creative activities such as photography, writing, or design, demonstrating a well-rounded skill set.
  • Explore hobbies like music, painting, or crafting, helping to fuel innovation and creativity in professional work.

Timeline

IT Network Engineer

Medvarsity Online Ltd
07.2023 - Current

L1 Technical Support Engineer

K7 Computing Pvt Limited
07.2021 - 03.2023

Senior Technical Engineer

Allsec Technologies Ltd
12.2019 - 06.2021

Sr. Customer Care Executive

Allsec Technologies Ltd
08.2018 - 12.2019

Work Availability

monday
tuesday
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thursday
friday
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sunday
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References

References available upon request.

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Dharani Kumar Bommidala