DHEERAJ DHOTE
Desktop Support Engineer
Banglore
Summary
Results-oriented Desktop Support Engineer with 2+ years of experience providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and well-versed in Windows 10 ,11and Active Directory.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Desktop Support Engineer
Byjus
08.2022 - 11.2023
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Configured hardware, devices, and software to set up work stations for employees.
- Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured and installed computer systems for other sub-organizations.
Desktop Support Engineer
Web Angel
06.2021 - 07.2022
- Configured hardware, devices, and software to set up work stations for employees.
- Boosted network, system and data availability and integrity through preventive maintenance and upgrades.
- Monitored systems in operation and quickly troubleshot errors.
Education
Bachelor of Technology - Electronics And Communication
Sri Satya Sai University of Technology & Sciences
Sehore,M.P. 04.2001 -
Higher Secondary School - Mathematics
Excellence Public H.S. School
Athner, MP. 04.2001 -
High School Diploma -
Govt. High School
Dhamangaon, MP. 04.2001 -
Skills
End-User Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Desktop Support Engineer
Byjus
08.2022 - 11.2023
Desktop Support Engineer
Web Angel
06.2021 - 07.2022
Bachelor of Technology - Electronics And Communication
Sri Satya Sai University of Technology & Sciences
04.2001 -
Higher Secondary School - Mathematics
Excellence Public H.S. School
04.2001 -
High School Diploma -
Govt. High School
04.2001 -
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