Summary
Overview
Work History
Education
Skills
Websites
Languages
Hobbies and Interests
Certification
Timeline
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DHEERAJ JOSHI

DHEERAJ JOSHI

Delhi

Summary

As a Hospital Pharmacy Operation and MIS Analyst, I excel at optimizing pharmacy workflows through insightful data analysis and the strategic implementation of information systems. I leverage my understanding of pharmaceutical operations and technical expertise to identify areas for improvement, streamline processes, and provide data-driven recommendations that enhance patient safety, operational efficiency, and regulatory compliance within a hospital pharmacy setting. My ability to bridge the gap between pharmacy needs and IT solutions ensures informed decision-making, and ultimately contributes to better patient care outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager - Store & Pharmacy Operation

Tata 1mg
Gurugram, Haryana
10.2024 - Current

Inpatient and Outpatient Dispensing: Overseeing the accurate and timely dispensing of medications to both inpatients (patients admitted to the hospital) and outpatients (patients receiving medications upon discharge or through an outpatient pharmacy).

Clinical Pharmacy Services: Often involved in or directly supervising clinical pharmacy services, such as medication reconciliation, pharmacokinetic monitoring, drug information services, and participation in patient care rounds.

Formulary Management: Contributing to the development and maintenance of the hospital's drug formulary (a list of approved medications).

Drug Information and Education: Providing drug information to physicians, nurses, and other healthcare professionals, as well as educating patients about their medications.

Inventory Management (Hospital Focus): Managing a complex inventory of medications, including specialized drugs and large quantities, often utilizing automated dispensing systems, and sophisticated inventory control methods.

Regulatory Compliance (Hospital Focus): Ensuring compliance with hospital policies, accreditation standards (e.g., Joint Commission), and pharmacy-specific regulations.

Staff Management (Hospital Focus): Leading a team of pharmacists, pharmacy residents, technicians, and other support staff within the hospital pharmacy department.

Collaboration with Medical Staff: Working closely with physicians, nurses, and other healthcare professionals to optimize patient care and medication therapy.

Quality Improvement: Implementing and participating in quality improvement initiatives to enhance the safety and efficiency of pharmacy services.

Emergency Preparedness: Developing and implementing procedures for medication management during emergencies.

Budget Management (Hospital Focus): Managing the hospital pharmacy's budget, which can be substantial due to the high cost of many hospital medications.

Technology and Automation: Overseeing the use of technology and automation in the pharmacy, such as electronic health records (EHRs) and inventory management systems.

Assistant Manager - Pharmacy

Amrita Hospital
Faridabad, Haryana
03.2024 - 10.2024
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Updated and maintained databases with current information.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated a variety of machinery and tools safely and efficiently.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Worked effectively in team environments to make the workplace more productive.
  • Identified needs of customers promptly and efficiently.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed business performance data and forecasted business results for upper management.
  • Coordinated with other departments to ensure smooth flow of operations.

Sr. Supervisor (Sr. Executive) - Pharmacy

Max Healthcare Institiute
Delhi
09.2018 - 03.2024
  • Documentation of narcotic and Schedule X drugs, file quarter and annual narcotic report, inventory analysis and management, monthly review report for revenue, conversion, maintain inventory days, profit margin, ticket size, purchase requisition, and good receipt note, perpetual and half-yearly stock take, short expiry - return to vendor, non-moving - return to vendor, credit notes recovery from vendor, doctors' review meetings, monthly reviews meetings, and maintain SOP of pharmacy as per guidelines of NABH, JCI, and AACI board.
  • Managed team of more than 10 employees, ensuring high productivity and quality standards were met.
  • Complied with company policies, objectives and communication goals.
  • Implemented quality control measures, significantly reducing error rates.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Developed monthly reports detailing progress towards project goals.

Sr. Pharmacist

Action Cancer Hospital
Delhi
08.2018 - 09.2018
  • Documentation of narcotic and Schedule X drugs, indenting and dispensing of medicines, auditing of crash cart medicines, perpetual stock counts of inventories, short expiry segregation, doctors' review meetings, and monthly review meetings.
  • Ordered and organized inventory while adhering to storage requirements.
  • Stocked, labeled and delivered medications to patients and caregivers.
  • Identified opportunities to improve workflow processes within the pharmacy department.

Sr. Pharmacist

Max Healthcare Institute
Delhi
02.2014 - 08.2018
  • Documentation of narcotic and Schedule X drugs, indenting and dispensing of medicines, maintaining the inventory days and short expiry segregation, perpetual stock counts of inventories, and purchase orders of consignment/medical consumables.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Business Devlopment Executive

Alembic Pharmaceutical Limited
Delhi
07.2013 - 10.2013
  • I was responsible for the sales performance of a particular territory and achieving the goals. I was in the Megacare division and promoted to doctors for multiple brands, such as Azithral, Ephedrex, Laveta, etc. I used to maintain my sales record of progression and achievement of the budget.
  • Developed and implemented strategies to increase customer base and revenue growth.
  • Implemented and planned marketing campaigns using print media and digital platforms.
  • Participated in trade shows, conferences, and other events to promote company's products or services.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.

Education

Advanced Post Graduate Diploma in Pharmaceutical Business Analytics -

Cliniminds Institute India
03.2023

Master of Business Administration -

Sikkim Manipal University
03.2017

Bachelor of Pharmacy -

Ram-Eesh Institute of Vocational and Technical Education
07.2013

Diploma in Pharmacy -

Subramaniam Bharti College of Science and Technology
07.2010

Skills

  • Inventory management
  • Staff management
  • Budget management
  • Data analysis
  • Project management
  • Policy implementation
  • Revenue growth
  • Business analysis and reporting
  • Process optimization
  • Microsoft Office- Advance Excel & PowerPoint
  • MySQL, Tableau, Power BI
  • Hospitals Software - HIS, Oracle, Easysol, JIT, Oddin etc

Languages

  • English
  • Hindi

Hobbies and Interests

  • Reading Newspaper
  • Cooking

Certification

Certificate of Completion of MS Excel - Advanced Skills

Certificate of Completion of Email Etiquette

Certificate of Completion in Pharmaceutical Business Analytics

Timeline

Manager - Store & Pharmacy Operation

Tata 1mg
10.2024 - Current

Assistant Manager - Pharmacy

Amrita Hospital
03.2024 - 10.2024

Sr. Supervisor (Sr. Executive) - Pharmacy

Max Healthcare Institiute
09.2018 - 03.2024

Sr. Pharmacist

Action Cancer Hospital
08.2018 - 09.2018

Sr. Pharmacist

Max Healthcare Institute
02.2014 - 08.2018

Business Devlopment Executive

Alembic Pharmaceutical Limited
07.2013 - 10.2013

Advanced Post Graduate Diploma in Pharmaceutical Business Analytics -

Cliniminds Institute India

Master of Business Administration -

Sikkim Manipal University

Bachelor of Pharmacy -

Ram-Eesh Institute of Vocational and Technical Education

Diploma in Pharmacy -

Subramaniam Bharti College of Science and Technology
DHEERAJ JOSHI