DHILSHIFA M
Coimbatore
Summary
Goal-driven and strategically focused Business Development Executive with a proven ability to identify growth opportunities, cultivate high-value client relationships, and drive revenue-enhancing initiatives. Skilled in market intelligence, opportunity mapping, and delivering tailored business proposals that produce measurable results. Recognized for exceptional communication, persuasive negotiation, and a consistent commitment to surpassing performance targets while contributing to long-term organizational growth and competitive advantage.
Overview
3
3
years of professional experience
Work History
Key Accounts Manager
Zomato
Coimbatore
07.2024 - Current
- Built and maintained strong client relationships, serving as the primary point of contact for key accounts.
- Developed strategic account plans to drive revenue growth, improve retention, and uncover new business opportunities.
- Monitored account performance and implemented data-driven actions to meet monthly and quarterly targets.
- Collaborated with cross-functional teams to ensure smooth delivery of products and services.
- Improved operational efficiency and reduced costs by optimizing key account processes.
- Analyzed market trends and competitor activity to support accurate forecasting and strategic decision-making.
- Resolved client issues promptly, ensuring high satisfaction and consistent service excellence.
- Monitored account performance metrics (revenue, margin, order volume, retention) and prepared periodic business reviews.
- Coordinated with marketing, operations, and finance teams to execute campaigns, promotions, and service improvements.
Acquisition Manager
Zomato
Coimbatore
05.2024 - 07.2024
- Identified high-potential areas in Coimbatore through detailed market analysis.
- Onboarded 200+ restaurants in 2 months, showcasing strong acquisition and negotiation skills.
- Coordinated with internal teams to ensure smooth and timely partner onboarding.
- Achieved #1 acquisition performance PAN-India, driving significant business growth.
Sales Manager
Zomato
Coimbatore
12.2023 - 05.2024
- Managed sales activities across 8 cities in the Tamil Nadu cluster.
- Onboarded 180+ new restaurants in the South cluster.
- Handled account management for newly onboarded partners.
- Drove partner growth through performance analysis and targeted strategies.
Audit Assistant
Finact Solution
Coimbatore
05.2023 - 12.2023
- Assisted in preparing and filing Income Tax (IT) returns.
- Handled GST filing, reconciliation, and related compliance activities.
Education
Bcom Professional Accounting -
PSG College of Arts & Science
Coimbatore05-2024
Skills
- Sales Strategy & Planning
- Customer Relationship Management
- Process Optimization
- Data Analysis & Reporting
- Cross Functional Collaboration
- Budgeting and Cost Control
- Risk Management
- Master Microsoft Excel
- Data Science Foundations
- Tally Prime
- Visual Communication Design for Digital Media
Language
English
Tamil
Professional Highlights
- Super Ninja High-Performance Award, 2024-07-01
- Acquisition KingPin, 2024-08-01
- Growth Champ, 2024-09-01
- Founder's Award, 2024-12-01
- Growth Champ, 2025-04-01
- New Ads Acquisition Pro, 2025-08-01
Custom Section
- JP Morgan Chase & Co, Intern
- KPMG, Tax Intern
- PwC, Audit Intern
- Grant Thornton, Audit Intern
Websites, Portfolios and Profiles
linkedin.com/in/dhilshifa-m868628250
Timeline
Key Accounts Manager
Zomato
07.2024 - Current
Acquisition Manager
Zomato
05.2024 - 07.2024
Sales Manager
Zomato
12.2023 - 05.2024
Audit Assistant
Finact Solution
05.2023 - 12.2023
Bcom Professional Accounting -
PSG College of Arts & Science