Customer-oriented Store Manager offering over 12 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals hardworking, dedicated, strong level of commitment, good inter personal skill combined with ability to work in a team and quick adjustment to the new situations and work. Recruits, trains, develops and manages team of store associates and assistant managers.
Setting goal about sales Target & trying to achieve the given targets Initiating new processes to improve customer satisfaction Briefing &grooming the sub-ordinate about products new scheme and KPI Monitoring and updating sales display areas Tracking & controlling of negative inventory Reporting about fast selling & non-moving merchandise to C.O Sending Salary Input for processing the monthly salary Being aware of special sales promotions & KRA Handle returns & exchange of goods As per the customer requirement play the role in negotiation and diplomacy Recognizing security risks and thefts and how to handle or prevent such situations Role in product development or new product knowledge Offering advice to customers & dealing with customer’s complaints Contribution to benefit the company from my sales expertise Preparing or generating of all reports in time and maintaining in a order Expert in outlook express
Watching TV, Traveling and Listening to Music
Kannada, English, Hindi, Telugu and Tamil