Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dillip Kumar Barik

Key Account Manager
Bhadrak

Summary

Dynamic Key Account Manager with proven success at Safexpress Private Ltd., excelling in client relationship building and account management. Expert in Salesforce, I foster long-term partnerships and resolve issues swiftly, driving significant revenue growth. Adept at strategic communication, I leverage insights from market research to enhance customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Key Account Manager

Safexpress Private Ltd.
05.2025 - Current
  • Managing a portfolio of key accounts like Tata Consumer Products Ltd (TCPL), fostering long-term relationships through regular strategic communication.
  • Resolving customer issues and complaints with quick-thinking, problem-solving.
  • Kept and managed records for assigned clients, serving as the point of contact for account-related transactions and issues.
  • Tracking financial transactions for accounts, ensuring accurate billing, and timely payment.
  • Frequently visiting customers to maintain a positive and productive relationship.

Sales Executive

Everest Smart Automation
01.2025 - 03.2025
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Performed cold-calling and follow-ups with leads to secure new revenue.

Market Researcher

Kantar IMRB
06.2024 - 08.2024
  • Conducted comprehensive market research projects, analyzed trends, and consumer behavior for strategic decision-making.
  • Delivered scripted questionnaires clearly and succinctly, efficiently gaining participant feedback.
  • Used outstanding interpersonal skills to build relationships with interviewees, optimizing honest, productive feedback.
  • Attended project briefings to understand project objectives and goals.

Education

MBA - Marketing & HR

GIFT Autonomous
Bhubaneswar, Odisha
04.2001 -

Bachelor of Arts - Economics

F.M University
Balasore, Odisha
04.2001 -

Intermediate of Arts - Arts

A.B Higher Secondary School
Basudevpur, Odisha
04.2001 -

Matriculation -

Lalajee High School
Bhadrak, Odisha
04.2001 -

Skills

Key account management

Timeline

Key Account Manager

Safexpress Private Ltd.
05.2025 - Current

Sales Executive

Everest Smart Automation
01.2025 - 03.2025

Market Researcher

Kantar IMRB
06.2024 - 08.2024

MBA - Marketing & HR

GIFT Autonomous
04.2001 -

Bachelor of Arts - Economics

F.M University
04.2001 -

Intermediate of Arts - Arts

A.B Higher Secondary School
04.2001 -

Matriculation -

Lalajee High School
04.2001 -
Dillip Kumar BarikKey Account Manager