Micro Soft - MS Office
Dinesh Malani
Floor Manager
Hyderabad
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Sales officer
Laxmi Diamonds
Hyderabad
01.2007 - 01.2008
- Customer Service
- Stock Display Setting
- Telecalling
- Sales Target achievement
Sales officer
Gili India Ltd
Hyderabad
01.2008 - 08.2011
- Counter Sales Responsibility
- Counter Sales Target drive
- Stock report management
- Stock Display and Inventory management
- Customer Follow ups
Retail Sales Officer
Tanishq Himayathnagar
Hyderabad
08.2011 - 10.2017
- Sales Target achievement drive
- GH Target achievement drive
- Stock Management
- Purple Club & High Value Customer data base manangement
- Telecallings and Out door Events
- BTL Activities - Customer Home Visits, Apartment actitivity
- Stock Feedback and NPIM
- Customer centric
- Drive for results
- Team Work
Floor Manager
Titan Company Limited
Hyderabad
10.2017 - Current
- Sales Planning & Building Block : Month on month Sales planning is done with a help of building blocks of Repeat customer and new customer.
- BTL Activities : To Generate new walkins and Stay connected with existing buyer base.
- Metrics Drive : Store Metrics Conversion, ticket size, Piece per bill, BE Ratio, Studded Share, GEP Share, Wedding share as per Kohinoor project standards.
- Store Operations : Taking the store operations in smoother way with instore discipline and Team work.
- People Leader ship : Strong Team work and Team building, Interpersonal relation ships.
- Stock Management : Model Stocks & Norm working, NPIMs, Stock feedbacks,
- Merchandising : Category wise sales performance understanding and analysing.
- Competitors and Market understanding : Current market promotions and offers understanding, Market visits to understand the current trend and customer needs.
- I Am Tanishq (IAT) 3.0 drive towards 5 star rating.
- Custsomer Experience : Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferemces
- Team Training : Trained on methods for handling various aspects of sales, complicated issues, and High Value transaction.
- Team performance review : Evaluated team and employee performance in order to develop and implement effective corrective actions to meet the set goals.
- Team Motivation : Rewards & Recognition Programmed month on month and drives a specific instore contest
- Managed team of 15 employees to maintain smooth-running operations of shop floor.
- Monitored sales and adjusted staffing levels to meet customer service standards.
Education
Bachelor of Arts - Business Economics
06.2016 - 06.2020
Skills
Promotional sales events
Sales funnel development
Business development and planning
Sales strategy
Database Management
Goals and performance
Operations
Staff Management
Lead Generation
Product promotions
Data analysis
Accomplishments
- BTL Activity and Customer Connect
- Setting Goal & Targets
- Sales and GH Planning Execution and drive
- Kohinoor Project Metrics & High Value Drive
- Store Operations & Assignments
- People Leadership - Punctuality, Discipline, Performance review feedback
- Team Development
- Stock Indenting and management
- Norm & Model Stock working
- IAT 3.0 drive.
Additional Information
- Awards and Achievements , Awarded Moment of Fame for Successful Grand Launch of HNR Boutique. Awarded Moment of Fame for Achieving ever highest Sales & GH in single month. Awarded as a Moment of Fame (MoF) for Enrolling highest number of GHS in the month of May 2013. Awarded as A Moment of Fame (MoF) for Contributing the highest Studded sale in the month of August 2014 during Activation. Maximum number of times achieved the Karat of the Month or Hi-pods.
Software
Data Analysis
Strategic planning
Interests
Reading Motivational and Spiritual books
Travelling to Hill Stations
Spiritual Practitioner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Floor Manager - Titan Company Limited
10.2017 - Current
Osmania University - Bachelor of Arts, Business Economics
06.2016 - 06.2020
Retail Sales Officer - Tanishq Himayathnagar
08.2011 - 10.2017
Sales officer - Gili India Ltd
01.2008 - 08.2011
Sales officer - Laxmi Diamonds
01.2007 - 01.2008