Dinesh Pathak
Kashipur
Summary
A dedicated professional Over 20+ years’ Experience with a demonstrated history of working in the Cinema Operation & Management. Strong Professional Skilled in Negotiation, Budgeting, Customer Service, Business Development, Training & Manpower Management Developed competency in developing and implementing short & long term operation plans that will maximize revenue, minimize cost, increase profitability & enhance employee effectiveness. Has significant experience in recruiting, staffing and training activities.
Overview
22
22
years of professional experience
Work History
Cinema General Manager
Royal Cinemas
, Uttarakhand
12.2015 - Current
- Handling two properties Kashipur and Pithoragarh (Uttarakhand)
- Programming, Scheduling and booking of upcoming Movies from distributors (Bollywood, Hollywood and Reginal languages)
- Control costs by reviewing portion control and quantities of preparation; minimizing waste and ensuring high quality of preparation
- Develop and implement a staffing plan and schedule which will ensure success in the areas of optimum guest service and payroll expense management
- Ensures that all areas of the theatre are within company standards, including quality, service, cleanliness, safety, security, and maintenance programs. Implement corrective actions for all theatre deficiencies found via internal/external auditors, property walk-through, guest or associate complaints, etc
- Identify opportunities to increase brand awareness and drive traffic into the theatre through a variety of marketing efforts, social media and community involvement
- Interact with customers, handle any queries, assist with site inspections, special shows, address any complaints etc
- To effectively and efficiently manage and control the day-to-day operations of the Cinema
- To ensure that all team members on duty are fully informed of the incoming events of the day / week and know
- To ensure the cash handling procedures are adhered too, including the banking and reconciliation same
- To hiring, training and associate development
- Respond to guest comments while educating and empowering other employees to act in similar capacity to maintain a high level of guest satisfaction and quality
Cinema Manager
Suncity Cinemas
Kashipur, Uttarakhand
02.2010 - 12.2015
Duty Officer
PVR Cinemas
Delhi
12.2009 - 02.2010
Duty Manager
Suncity Cinemas
Hisar, Haryana
02.2006 - 12.2009
Team Associate/Customer Care Coordinator
M2K Cinema
Delhi
12.2003 - 02.2006
Education
MBA - FINANCE
MASTER - COMMERCE
B.Com. -
Skills
- Cooperative and supportive skills
- Good integration abilities
- Effective communication skills
- Skilled negotiations
- Business development support
- Strong presentation abilities
- Effective decision-making power
- Event management skills
- Leadership excellence
- Operations management
- Staff training
- Customer engagement
- Marketing strategy
- Financial oversight
- Scheduling coordination
- Quality assurance
- Guest relations
- Cost control
- Team leadership
- Community outreach
- Inventory management
- Compliance adherence
- Problem resolution
- Event planning
- Communication skills
- Problem-solving
- Willingness to learn
- Calm under pressure
- Active listening
- Leadership
- Team building
- Team leadership and motivation
- Commitment to excellence
- Public speaking
- Analytical and critical thinking
- Customer focused
- Strategic planning
- Health and safety awareness
- Task collaboration
- MS Office Suite
- Complaint handling and resolution
- Project planning and coordination
- Public Relations
- Deadline management
Timeline
Cinema General Manager
Royal Cinemas
12.2015 - Current
Cinema Manager
Suncity Cinemas
02.2010 - 12.2015
Duty Officer
PVR Cinemas
12.2009 - 02.2010
Duty Manager
Suncity Cinemas
02.2006 - 12.2009
Team Associate/Customer Care Coordinator
M2K Cinema
12.2003 - 02.2006