DINESH SINGH RAWAT
Almora
Summary
A motivated and customer-oriented professional with 1 year of experience in handling customer service operations. Skilled in resolving customer queries, maintaining service quality, and ensuring customer satisfaction across voice and non-voice platforms. Seeking to build a long-term career with my new organization where I can continue developing my communication and problem-solving abilities in a fast-paced environment.
Overview
1
1
year of professional experience
2
2
Certifications
1
1
Language
Work History
Customer Support Executive (Blended Process)
IGT Solutions
12.2024 - 12.2025
- Handled inbound customer calls to resolve queries related to services and products
- Maintained high customer satisfaction scores through clear communication and timely resolution
- Documented all interactions accurately using CRM systems
- Met daily call quality and productivity standards
Education
Intermediate - Science Stream
Uttarakhand Board Arya Inter College Deghat
High School -
Uttarakhand Board Arya Inter College Deghat
Skills
- Customer support (Blended Process)
- Problem-solving & complaint resolution
- Problem resolution
Executive support
Certification
Certificate in Basic Computer Applications
Timeline
Customer Support Executive (Blended Process)
IGT Solutions
12.2024 - 12.2025
Intermediate - Science Stream
Uttarakhand Board Arya Inter College Deghat
High School -
Uttarakhand Board Arya Inter College Deghat