DIPALI ROY
RAIGANJ
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
13
13
years of professional experience
Work History
Team Leader (TL)
LG Electronics India Pvt Ltd
North Bengal & Sikkim
2022.03 - Current
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Developed and implemented sales strategies to increase market share.
- Managed daily operations of sales department, including supervision of sales promoters.
- Assisted in developing strategies for increasing sales revenue through cross selling activities.
Health & Hygiene Expert (HHE)
LG Electronics India Pvt Ltd
North Bengal & Sikkim
2018.02 - 2022.03
- Assisted with the preparation of ingredients for cooking classes.
- Maintained a clean and organized workspace during classes.
- Instructed students on knife skills, baking, food safety, kitchen equipment usage, and other topics related to cooking.
- Encouraged creativity in recipe development by providing suggestions to consumers.
- Collaborated with colleagues to create innovative teaching materials.
- Tracked attendance records for each class session.
Senior Sales Executive
LG Electronics India Pvt Ltd
Raiganj, Siliguri
2017.06 - 2018.02
- Cultivated prospect rapport by soliciting leads and maintaining relations through sale.
- Fielded customer questions and addressed concerns while emphasizing value of Product or Service to encourage buyer confidence and drive sales.
- Sourced new sales opportunities through inbound lead follow-up.
Life Insurance Agent
LICI
RAIGANJ,MALDA
2012.02 - 2014.11
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Analyzed client portfolios to determine best investment opportunities.
- Advised clients on the tax implications of their investments and purchases.
Education
N. C. V. T (CTS-2nd Semester)
R. V. T. I (Women)
Kolkata2016-03
N. C. V. T (CTS-1st Semester)
R. V. T. I (Women)
Kolkata2015-03
High School Diploma -
Debinagar KCR Vidyapith
Raiganj, Uttar Dinajpur2007-04
GED -
Debingar KCR Vidyapith 10th Passed
Raiganj, Uttar Dinajpur2005-03
BBA -
IIBM
Delhi Road, MeerutMBA -
IIBM
Delhi Road, MeerutSkills
- Work Planning
- Overtime Management
- Complaint resolution
- Documentation And Reporting
- Technical Support
- Goal Setting
- Sales expertise
- Leadership
- Performance Improvement
- Key Performance Indicators
Timeline
Team Leader (TL)
LG Electronics India Pvt Ltd
2022.03 - Current
Health & Hygiene Expert (HHE)
LG Electronics India Pvt Ltd
2018.02 - 2022.03
Senior Sales Executive
LG Electronics India Pvt Ltd
2017.06 - 2018.02
Life Insurance Agent
LICI
2012.02 - 2014.11
N. C. V. T (CTS-2nd Semester)
R. V. T. I (Women)
N. C. V. T (CTS-1st Semester)
R. V. T. I (Women)
High School Diploma -
Debinagar KCR Vidyapith
GED -
Debingar KCR Vidyapith 10th Passed
BBA -
IIBM
MBA -
IIBM
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