Dipayan Chatterjee
Kolkata
Summary
Deputy General Manager experienced in planning, directing and managing company work activities, functions and operations. Documented history of facility management and operations to fulfill organization contractual obligations, quality standards and performance objectives. Provides expert direction and guidance to subordinates and formulates work plans.
Overview
15
15
years of professional experience
Work History
Deputy General Manager
Dewar’s Garage
02.2011 - Current
- Trainee Sales Executive (2011)
- Team Leader of Sales (2015)
- Sales Manager (2018)
- Assistant General Manager (2021)
- Deputy General Manager (2023)
- Conduct daily morning meetings with the sales team to discuss projections and targets.
- Coordinate with the Finance department for debtor collection and other financial aspects.
- Participate in senior management meetings to discuss daily projections.
- Plan and execute promotional marketing activities for vehicles and parts.
- Personally oversee promotional activities at various locations to drive sales.
- Analyze pending bookings and ensure day-end targets are met.
- Review team bookings by the end of each day.
- Assist the Customer Care Management (CCM) department to enhance customer satisfaction.
- Plan upcoming day activities and handle critical customer visits.
- Negotiate with banks for debtor clearance and manage customer loan aspects.
- Responsible for achieving monthly sales targets and overseeing dealership operations.
Education
B. Com (Honours) -
Sarsuna College
Skills
Operations management
Cross-functional team coordination
Corporate communications
Sales management
Timeline
Deputy General Manager
Dewar’s Garage
02.2011 - Current
B. Com (Honours) -
Sarsuna College
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