DISHA GUPTA

1. Legal Operations.

• Administered multiple client projects, consistently delivering results within established timelines, while maintaining accuracy and quality.
• Ensured seamless operation of tools/processes (Haleon Vantage, Conga, Onit, Ariba, UPS, and ServiceNow) and coordinated with the development team for any enhancements and bug fixes.
• Trained clients and mentored juniors, providing guidance on processes, best practices, and conducting regular quality checks to ensure accuracy and accountability.
• Streamlined communication and collaboration across departments (Legal, Finance). To improve operational efficiency and achieve business goals.

2. Loan syndication

• Coordinated trade settlements in the Syndicate Loan Market, liaising with counterparties and administrative agents for primary, par, and distressed secondary loan trades.
• Enriched data sets and ensured accuracy by reviewing DQ lists, and managing DC reports to support efficient trade processing and post-trade analysis.

• Participated in regular meetings with management to assess and address issues and identify and implement improvements.
• Performed quality assurance to assess data and validate results.
• Conducted detailed analysis on key trends and findings to summarize findings for leadership.
• Utilized formulas to extract data from queries into Excel spreadsheets.
• Maintained user confidence and protected operations by keeping information confidential.
• Delivered analytic support to identify high-priority opportunities and prospective clients to build pipelines.
• Synthesized multiple sources of data and large data sets to develop reports, tools and metrics.

• Verified documents and analyzed data in response to queries regarding client applications.
• Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
• Communicated with management, line workers, engineering and customers to understand process improvement areas and collaborate for solutions.
• Supported special projects upon request from department manager.